248Chapter 16: Troubleshootingwww.gateway.comSafety guidelinesWhile troubleshooting your notebook, follow these safety guidelines:■ Never remove the memory bay or hard drive bay cover while yournotebook is turned on, while the battery is installed, and while the modemcable, network cable, and AC power adapter are connected.■ Make sure that you are correctly grounded before accessing internalcomponents. For more information about preventing damage from staticelectricity, see “Preventing static electricity discharge” on page 236.■ After you complete any maintenance tasks where you remove the memorybay or hard drive bay cover, make sure that you replace the cover, reinstallany screws, then replace the battery before you start your notebook.Warning Do not try to troubleshoot your problem if power cords orplugs are damaged, if your notebook was dropped, or ifthe case was damaged. Instead, unplug your notebookand contact a qualified computer technician.
