264Chapter 16: Troubleshootingwww.gateway.comTo turn down the modem volume in Windows XP:1 Click Start, then click Control Panel. The Control Panel window opens.If your Control Panel is in Category View, click Printers and OtherHardware.2 Click/Double-click the Phone and Modem Options icon, then click theModems tab.3 Click the modem you want to adjust, then click Properties.4 Click the Modem tab, then adjust the Speaker volume control.5 Click OK twice to close the Phone and Modem Options dialog box.To turn down the modem volume in Windows 2000:1 Click Start, Settings, then click Control Panel. The Control Panelwindow opens.2 Double-click the Modems icon. The Modems Properties dialog boxopens.3 Click the General tab, click the modem you want to adjust, then clickProperties.4 Adjust the Speaker volume control.5 Click OK.MouseThe external mouse does not work■ Make sure that the mouse cable is plugged in correctly.■ Shut down and restart your notebook.■ Remove all extension cables and switch boxes.■ Try a mouse you know is working to make sure that the mouse port works.