271Telephone supportwww.gateway.comTelephone numbersGateway offers a wide range of customer service, technical support, andinformation services.Automated troubleshooting systemTelephone numbersYou can access the following services through your telephone to get answersto your questions:Service description How to reachUse an automated menu system and your telephonekeypad to find answers to common problems.800-846-2118 (US)877-709-2945 (Canada)Resource Service description How to reachFax on demandsupportOrder a catalog of documents on commonproblems, then order documents by documentnumbers. The documents will be faxed to you.800-846-4526 (US)877-709-2951 (Canada)Gateway’sfee-basedsoftware tutorialserviceGet tutorial assistance for software issuesbilled by the minute.800-229-1103 (charged toyour credit card)900-555-4695 (charged toyour telephone bill)GatewayTechnical SupportTalk to a Gateway Technical Supportrepresentative about a non-tutorial technicalsupport question. (See “Before callingGateway Technical Support” on page 270before calling.)TDD Technical Support (for hearing impaired)is available:Weekdays 6:00 a.m. - 8:00 p.m. Central TimeWeekends 6:00 a.m. - 5:00 p.m. Central Time800-846-2301 (US)800-846-3609 (Canadaand Puerto Rico)605-232-2191(all other countries)800-846-1778 (TDD)America Online Get support for your America Online ISPaccount800-827-6364 (US)888-265-4357 (Canada)CompuServe Get support for your CompuServe ISP account 800-848-8990 (US)Sales,accounting, andwarrantyGet information about available systems,pricing, orders, billing statements, warrantyservice, or other non-technical issues.800-846-2000 (US)888-888-2037 (Canada)
