269Troubleshootingwww.gateway.comSoundYou are not getting sound from the built-in speakers■ Make sure that headphones are not plugged into the headphone jack. Forthe location of the headphone jack, see “Right side” on page 4.■ Make sure that the volume control on your notebook is turned up. Formore information, see “System key combinations” on page 26.■ Make sure that the Windows volume control is turned up. For moreinformation, see “Adjusting the volume in Windows XP” on page 78 or“Adjusting the volume in Windows 2000” on page 81.■ Make sure that mute controls are turned off. For more information aboutthe mute setting, see “System key combinations” on page 26 or “Adjustingthe volume in Windows XP” on page 78 or “Adjusting the volume inWindows 2000” on page 81.VideoThe external monitor is not working■ Make sure that you have pressed F N +LCD/CRT to activate the externalmonitor option.■ Make sure that the monitor is turned on and that the video cable isconnected correctly.TV out is not working■ Make sure that you have activated TV out. For more information, see“Viewing the display on a television” on page 122.■ Make sure that the television is turned on and that the S-Video cable isconnected correctly.■ Televisions in different countries use different standards. If you aretraveling, you may need to change the TV Out mode. For moreinformation, see “Viewing the display on a television” on page 122.Help andSupportFor more information about troubleshooting sound issuesin Windows XP, click Start, then click Help and Support.Type the keyword sound troubleshooter in the HelpSpotSearch box , then click the arrow.
