Canon XC10 Instruction Manual

Also see for XC10: Quick guide Quick start guide

Contents

Canon XC10 Instruction Manual Manual pdf 146 page image

Troubleshooting146MenusTable of Contents IndexList of MessagesRefer to this section if a message appears on the screen. The messages in this section appear in alphabeticalorder. Note that for some messages, an indication of the recording media involved ( or 8) may appear abovethe message itself.For error messages related to network connections, refer toWi-Fi Functions (A 144).Back up recordings regularly- This message may appear when you turn on the camcorder. In the event of a malfunction, recordings may be lost soback up your recordings regularly.Battery communication error. Does this battery display the Canon logo?- This may be due to using a non-genuine Canon battery pack.- If you are using a genuine Canon battery pack, there may be a problem with the battery pack or camcorder. Consult aCanon Service Center.Cannot play back- You may not be able to play back clips that were recorded with other devices or created or edited on a computer.- There is a problem with the recording media. If this message appears often without apparent reason, contact a CanonService Center.Cannot play back Check the memory card- There is a problem with the SD card. Save your recordings (A 113, 116) and initialize the SD card using the [CompleteInitialization] option (A 33). If the problem persists, use a different SD card.Cannot record on this memory card.- A SD card with a nominal capacity of less than 256 MB was inserted into the camcorder. Make sure to use an SD cardwith a nominal capacity of at least 256 MB.- A CFast card with a nominal capacity of less than 1 GB was inserted into the camcorder. Make sure to use a CFastcard with a nominal capacity of at least 1 GB.- A recording media initialized using another device was inserted into the camcorder. Save your recordings(A 113, 116) and initialize the recording media (A 33).Charge the battery pack- Battery pack is exhausted. Charge the battery pack.Check the memory card- Cannot access the recording media. Check the recording media and make sure it is inserted correctly.- A recording media error occurred. The camcorder cannot record or display the image. Try removing and reinserting therecording media, or use a different recording media.- You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended SD card (A 31).- If after the message disappears, or 9 appears in red, perform the following: Turn off the camcorder and removeand reinsert the recording media. If or 8 turns back to green you can resume recording/playback. If the problempersists, save your recordings (A 113, 116) and initialize the recording media (A 33).File name error- The folder and file numbers have reached their maximum value. Set [Recording Setup] > [3] (in mode), [2] (inmode) or [1] (in and modes) > [File Numbering] to [Reset] (A 135) and delete all the photos (A 108) on therecording media or initialize it (A 33).Initialize only using the camcorder- There is a problem with the file system that prevents accessing the recording media. Initialize the recording media withthis camcorder (A 33).- Save your recordings (A 113, 116) and initialize the recording media (A 33).LCD Screen has been dimmed Use the [LCD Backlight] setting to change the brightness- Change the [System Setup] > [1] > [LCD Backlight] setting to [Normal] or [Bright].Memory card is full- The recording media is full. Delete some recordings (A 108) to free some space or replace the recording media.Memory card is write-protected- The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch.No memory card- Insert a compatible recording media into the camcorder (A 31).- The recording media may not be inserted correctly. Insert the recording media all the way into the recording media slotuntil it clicks.