Do not forcibly remove the jammed paper from the machine● Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your localauthorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved(P. 559)Paper Jams in the Multi-Purpose TrayIf there is paper loaded in the tray, remove it first. If the jammed paper cannot be removed easily, do not forcibly pull itout, but follow the procedure for a different paper jam location indicated by the message.1 Gently pull out the paper.2 Close the tray.3 Open the right cover.4 Gently pull out the paper.Troubleshooting512