VIPedgeOther Messaging ApplicationsVIPedge UG 12/12 TOSHIBA 63Personal Assistant With Personal Assistant you can designate buttons that callers can presswhen listening to your voicemail message that will automatically transfer themto another extension. For example, you may wish to inform callers they canreach your assistant by pressing a number on their keypad.A Personal Assistant must first be set up by your system administrator todefine the key press. Once the key press is set up you can change thetransfer extension through your phone. Check with your system administratorto see if any keys are pre-defined in your organization.To change your Personal Assistant transfer extension:1. Call the voice messaging system and select 3 7 22. Enter the mailbox of the person you wish the call to be transferred to,followed by #.3. Change your personal message greeting (see Greetings chapter) toindicate to the caller that they can use this key press. For example, “Press1 to be transferred to my assistant.”Follow me Follow-me enables you to set up your mailbox to forward a call to anotherphone number before the call is transferred to your voicemail. For example,you may be out of the office but are expecting an important call and want allcalls to be transferred to your cell phone.Follow-me is an optional feature that may or may not be available in yourorganization and depending on how it is set up can also allow you to:• Accept a call or reject it and send it to voicemail• Record the conversation once the call is accepted• Conference in the operator and stay on the call or drop out• Conference in another extension and stay on the call or drop outFollow Me feature provides telephone operation integration with the followingcapabilities.1. Follow Me feature control button on the phone:User can now assign the button for Follow Me feature and activate anddeactivate the feature from the button on the IP telephone to easilychange the operation when users are in the office or on the road.2. Hand-off:When the user take the call from the cell phone and return to the office,the call can be easily handed off to the desktop phone by pressing thesame button.3. Status Indication:The button has the LED to show the status of the Follow Me feature asshown below.Button LED DescriptionOff Follow Me feature is not activated. The call should ring the default station (usuallythe user’s desktop phone).Red Follow Me feature is activated, and the call will follow the Follow Me personalschedule.
