VIPedgeFeature Operations34 TOSHIBA VIPedge UG 12/12Call Transfer Call transfer allows a call to be directed from one telephone to another.There are two types of call transfer:• Blind transfer – The call is directly transferred to another extensionwithout announcing the call or waiting to see if the caller is available.• Supervised transfer – The call is “supervised” during the transfer processso the call can be announced to the receiving party before completing thetransfer. A supervised transfer also allows the person originating thetransfer to take back or cancel the transfer.Perform Call TransferImmediate1. While on a call, press the TRNS Soft Key.2. Dial the extension where you want to transfer the call.The call rings thedestination station and your telephone returns to the idle state. If yourtelephone does not go idle, the destination may be located in a remotenode, so you need to hang up to return to idle state.Note: For DN in remote node, the user can transfer by entering # after DN isentered.Transfer Using The Cnf/trnButton1. While on a call, press Cnf/Trn. Your Line LED flashes green and youhear an internal dial tone.2. Dial the extension where the call will be transferred. You can remain onthe line and announce the call or hang up to complete a “blind transfer.”Note: If the privacy option has been disabled, then if you use a Line buttonwhen you transfer the call, the LED will flash red until the receivingparty answers. While the LED is flashing, you can press the Linebutton to return to the call. If the receiving party answers the call, theLED turns solid red and you cannot reconnect to the original caller.During call transfer, you can connect all three parties by pressing theCnf/Trn button or by pressing the JOIN soft key. This allows thethree parties to talk together.3. Transfer with Camp On: If the station where you want to transfer the callis busy, you may hang up and the transferred trunk or station will becamped on to the busy destination.Transfer A Call Directly ToVoice Mail (Vm)1. While on a call, press Cnf/Trn.2. Enter #407.3. Enter the VM mailbox number (usually the same as the extensionnumber) + #.4. Hang up and the caller is connected to the VM mailbox. This feature doesa blind transfer to VM.
