3 Features CFeatures 3-55C onsultation HoldDescription Allows the extension user to place a call on hold temporarily totransfer it, make a Conference call, or perform Call Splitting. Theheld call can be retrieved from other extensions.Conditions • With a proprietary telephone, Consultation Hold is established bypressing TRANSFER or CONF button. With a standard telephone, it isestablished by pressing the hookswitch lightly.• With a standard telephone, the user can hold a call only to transfer it.• Doorphone calls and paging calls cannot be placed on ConsultationHold.• A new incoming call will not arise at the extension which is keeping acall on Consultation Hold. The extension is regarded as busy.• If a calling party is placed on hold, music is sent to the party, ifavailable. (Music on Hold)• If a call on hold is not retrieved in a specific period of time, TransferRecall starts.• If an outside call is placed on hold and not retrieved in 30 minutes, it isautomatically disconnected.Programming ReferencesSection 4, System Programming[201] Transfer Recall Time[990] System Additional Information, Fields (2), (5)Feature References Section 3, FeaturesCall Splitting Call Transfer, UnscreenedCall Transfer, Screened – to ConferenceExtension Conference, UnattendedCall Transfer, Screened – to Music on HoldOutside LineOperation References Not applicable.
