Cannot Send a Fax ClearlyCheck1 Is the document loaded correctly?Remove the document, then reload it on the platen glass or in the ADF.Loading OriginalsCheck2 Is the platen glass and/or the inner side of the document cover and/or the glassof ADF dirty?Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, then reload thedocument.Cleaning the Platen Glass and Document CoverNote• If the glass of ADF is dirty, black streaks appear on the paper as shown below.Check3 Is the image quality setting or the scan contrast setting suitable for thedocument?On the touch screen, select an image quality setting and a scan contrast setting that are suitable for thedocument.Setting Items for Sending FaxesCheck4 Is the original document loaded with the wrong side facing upwards ordownwards?When loading a document on the platen glass, the side to be scanned should be face down.When loading a document in the ADF, the side to be scanned should be face up.Check5 Are you scanning thick or curled documents?Thick or curled documents may not be sent as good quality faxes, because of a shadow or distortion causedwhen such documents are scanned.When loading a document on the platen glass, press on the document cover with your hand when scanning.756
