3COM Security Switch 6200 Hardware and Software Users Guide 7-3Technical SupportSupport from3ComIf you are unable to obtain assistance from the 3Com online technicalresources or from your network supplier, 3Com offers email and telephonetechnical support services. To find out more about your support options,email or call the 3Com technical support services at the location nearestyou.Email SupportSome 3Com regions offer an email support service. To access this service foryour region, use the appropriate URL or email address from the list below.Asia, Pacific RimFrom this region, email: apr_technical_support@3com.comEurope, Middle East and AfricaEnter the URL: http://emea.3com.com/support/email.htmlLatin AmericaSpanish speakers, enter the URL: http://lat.3com.com/lat/support/form.htmlPortuguese speakers, enter the URL: http://lat.3com.com/br/support/form.htmlEnglish speakers, email: lat_support_anc@3com.comTelephone SupportWhen you contact 3Com for assistance, have the following informationready:• Product model name, part number, and serial number• A list of system hardware and software, including revision levels• Diagnostic error messages• Details about recent configuration changes, if applicableThe following table provides a list of worldwide technical telephone supportnumbers. These numbers are correct at the time of publication. Refer to the3Com Web site for updated information.