Samsung OFFICESERV 100 Series manuals
OFFICESERV 100 Series
Table of contents
- Table Of Contents
- Table Of Contents
- ABOUT THIS BOOK
- System Ring Plans
- Calling The System Operator
- In/Out of Group
- Direct Inward System Access (DISA)
- Forced Account Codes
- Authorization Codes
- Abandon Call List
- system administrator
- Customer Level Access
- Set Date and Time Display
- Reset Station Passcodes to Default
- Program Station Names
- Program Trunk Names
- Program Station Group Names
- Program System Speed Dial Numbers
- Program System Speed Dial Names
- Program Personal Speed Dial Numbers for Other Stations
- Program Personal Speed Dial Names for Other Stations
- Create Programmed Station Messages
- Set Alarm/Appointment Reminder with Message
- Managing Key Assignments
- Programming Account Codes
- Station Timers
- Adding Names to the Translation Table
- Holiday
- Customer Set Relocation
- SYSTEM MAINTENANCE ALARMS
OFFICESERV 100 Series
Table of contents
- Table Of Contents
- ABOUT THIS BOOK
- Calling The System Operator
- Direct Inward System Access (DISA)
- Authorization Codes
- Abandon Call List
- system administrator
- Customer Level Access
- Reset Station Passcodes to Default
- Program Trunk Names
- Program System Speed Dial Numbers
- Program System Speed Dial Names
- Program Personal Speed Dial Names for Other Stations
- Create Programmed Station Messages
- Managing Key Assignments
- Programming Account Codes
- Station Timers
- Holiday
- Customer Set Relocation
OFFICESERV 100 Series
Table of contents
- standard telephone
- Table Of Contents
- Table Of Contents
- ABOUT THIS BOOK
- THINGS YOU SHOULD KNOW
- system tones
- Making an Outside Call
- Busy Line Queuing with Callback
- Calling Other Stations
- Calling Your System Operator
- Holding Calls
- Transferring Calls
- Call Waiting
- forward all calls
- Call Pickup
- Speed Dialing
- Pulse to Tone Changeover
- Making an Internal
- Retrieving a Parked Call
- Canceling a Message
- Do Not Disturb
- Account Codes
- Changing your Station Passcode
- personal speed dial numbers
OFFICESERV 100 Series
Table of contents
- locking your keyset
- changing your passcode
- call forwarding
- setting your answer mode
- programming your station's name
- checking station status
- changing your time and date display
- setting station on/off options
- selecting a ring tone
- alarm reminder
- station volume
- setting a programmed message
- alarm reminder with message
- caller id display
- TABLE OF CONTENTS
- Table Of Contents
- Table Of Contents
- Table Of Contents
- volume controls
- navigation button
- system tones
- assembling your keyset
- initializing the itp-5112l
- navigating the menus
- outside calls
- canceling callback
- auto answer mode
- call processing
- hold recall
- transfer to voice mail
- forwarding calls
- station call pickup
- one touch speed dialing
- last number redial
- call park and page
- programmed messages
- established call pickup
- answering the door phone
- calling the door phone
- manual signalling
- ohva block
- select ring tone
- key confirmation tone
- caller id review all
- dial by name
- display number dialed
- lcr with clear
- storing a caller id number
- reviewing past caller id calls
- call forward
- getting started
- group new or old messages
- personal greetings
- mailbox administration
- message broadcast
- personal administration settings
- keyset user features
- interactive displays
- personal speed dial numbers
- ip setup menu
- answering an outside call
- transfer to voicemail
- forward all calls
- forward follow me
- programming personal speed dial numbers
- chain dialing
- enblock dialing
- interactive display keys
- alarm reminder messages
- special application menu
- setup menu
- TABLE OF CONTENTS
- Table Of Contents
- Table Of Contents
- accessing your mailbox
- user guide
- TABLE OF CONTENTS
- Table Of Contents
- Table Of Contents
- TABLE OF CONTENTS DIALING FEATURES Speed Dialing......................................................................................................13
- Table Of Contents
- things you should know
- holding calls
- setting up a conference
- speed dial numbers
- retrieving a parked call
- canceling a message
- changing your station passcode
- TABLE OF CONTENTS
- Table Of Contents
- about this book
- calling the system operator
- authorization codes
- abandon call list
- system administrator
- customer level access
- set date and time display
- program station names
- program trunk names
- program station group names
- program system speed dial names
- create programmed station messages
- programming account codes
- customer set relocation
OFFICESERV 100 Series
Table of contents
- locking your keyset
- changing your passcode
- call forwarding
- setting your answer mode
- programming your station's name
- adding extenders to keys
- checking station status
- changing your time and date display
- setting station on/off options
- selecting a ring tone
- alarm reminder
- station volume
- setting a programmed message
- alarm reminder with message
- caller id display
- TABLE OF CONTENTS
- Table Of Contents
- Table Of Contents
- Table Of Contents
- volume controls
- hold button
- feature access codes
- important notes
- initializing the itp-5112l
- navigating the menus
- outside calls
- recall dial tone
- auto answer mode
- call processing
- hold recall
- call waiting
- forwarding calls
- group call pickup
- one touch speed dialing
- last number redial
- paging and messaging
- programmed messages
- convenience features
- room monitor
- group listening
- ohva block
- select ring tone
- key confirmation tone
- dial by name
- viewing message indications
- lcr with clear
- storing a caller id number
- call forward
- getting started
- personal greetings
- personal services
- keyset user features
- calling code
- call indications
- menu structure
- answering an outside call
- forward all calls
- forward follow me
- chain dialing
- alarm reminder messages
- menu options
- TABLE OF CONTENTS
- Table Of Contents
- setup menu
- TABLE OF CONTENTS
- Table Of Contents
- Table Of Contents
- Table Of Contents
- TABLE OF CONTENTS
- Table Of Contents
- Table Of Contents
- about this book
- add-on module
- TABLE OF CONTENTS
- Table Of Contents
- Table Of Contents
- distinctive ringing
- holding calls
- setting up a conference
- speed dial numbers
- meet me page/answer
- retrieving a parked call
- room monitoring
- TABLE OF CONTENTS
- Table Of Contents
- calling the system operator
- walking class of service
- authorization codes
- abandon call list
- system administrator
- prog key
- set date and time display
- program station names
- program trunk names
- program station group names
- program system speed dial names
- create programmed station messages
- programming account codes
- customer set relocation
- AUTO ATTENDANT
- Table Of Contents
- auto attendant
- uniform call distribution
- supervisor key
- call statistics
- longest queue time today
- sample ucd report
- TABLE OF CONTENTS
- Table Of Contents
- Table Of Contents
- an available room number
- express check in
- adding credit to a room
- canceling executive dnd
- automatic night service
- non display keysets
- phone bill printout
- printing a phone bill for a room
- printing a room status report
- room status
- maid service
- setting a wake up call
OFFICESERV 100 Series
Table of contents
- general description
- Table Of Contents
- Table Of Contents
- GENERAL DESCRIPTION
- MAXIMUM DEVICE QUANTITIES
- INTERIOR VIEW OF THE CABINET
- BAYFACE LAYOUT - MULTIPLE CABINET SYSTEM
- TECHNOLOGY
- SYSTEM CABINETS
- PROCESSOR CARD DAUGHTER BOARDS
- SMARTMEDIA CARDS
- STATION CARDS
- OTHER CARDS
- STATION EQUIPMENT
- iDCS SERIES EQUIPMENT
- DCS SERIES KEYSETS
- a ELECTRICAL SPECIFICATIONS (PSU 60)
- DIMENSIONS AND WEIGHTS
- system tones
- keyset led indications
- samsung officeserv 500 table size comparison
- system features
- account code entry
- authorization codes
- automatic hold
- automatic logout
- caller identification
- number to name translation
- call forwarding
- call hold
- chain dialing
- customer set relocation
- directory names
- door phones
- flash key operation
- lan interface
- least cost routing
- operator group
- private lines
- holiday schedule
- station hunt groups
- toll restriction
- trunk groups
- walking class of service
- station features
- appointment reminder
- call forward override
- exclusive hold
- privacy release
- remote hold
- station lock
- display features
- calling party number
- dial by name
- soft keys
- sample of ucd embedded report
- ucd call statistics
- ucd agent statistics
- sample traffic report
- traffic report overview
- radio frequency interference
- telephone company interfaces
- field repairs
- general overview
- check out
- room status
- sample reports and printouts
- guest room bill printout
- room status printout
- transaction record output sample
- individual guest phone bill
- individual wakeup activity report
OFFICESERV 100 Series
Table of contents
- installation manual
- CHAPTER 2. Installing Basic KSU and Expansion Cabinet
- CHAPTER 8. Installing KDB (Keyset Daughter Board)
- revision history
- safety concerns
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- CHAPTER 1. Site Requirements
- Specification
- System Capacity
- Unpacking and Inspection
- Basic KSU Installation
- Expansion KSU Installation
- Figure 2.4 Right Side View of Basic KSU
- Figure 2.5 Assemble between Basic KSU & EXP.Cabinet (1)
- Figure 2.7 Bottom Side of Basic KSU
- RGU Installation
- Grounding
- Battery for Power Failure
- Recommended Battery Specification
- CHAPTER 3. Installing Printed Circuit Cards
- TRK Card
- MWSLI Card
- SLI Card
- MISC 1 Card (only use in the iDCS 100 or DCS Compact-II system)
- MISC 2 Card (only use in the iDCS 100 or DCS Compact-II system)
- TEPRI or PRI Card
- Figure 3.5 TEPRI Card
- BRI (4S0T0)/2BRI (2S0T0) Card
- PLL Card
- MEM Card (MEM3 or MEM4): only use in the iDCS 100 system
- SVMi-4 Card
- SVMi-8 Card
- ITM3 Card (only use in the iDCS 100 system)
- MCP1 Card (only use in the OfficeServ 100 system)
- MISC 3 (4) Card (only use in the OfficeServ 100)
- MODEM D-Board (common use the OfficeServ 500)
- MGI3 Card (only use in the OfficeServ 100)
- Figure 3.17 LED Display of the MGI3 Card
- WLI Card (only use in the OfficeServ 100)
- CHAPTER 4. Power Up Procedures
- MCP1 (MEM) Card Indications
- Card Verification
- Loop Start Lines
- OPS (Off Premised Station)
- ISDN CO Lines
- Figure 5.4 MDF Connections for ISDN CO Line to Card (4BRI)
- Figure 5.5 MDF Connections for ISDN CO Line to Card (2BRI)
- Figure 5.6 TEPRI (PRI) Connection for Reference Only
- Phone
- Figure 6.2 MDF Connections Digital Phone to Option Card
- Add-On Module
- Figure 6.4 MDF Connections AOM to Option Card
- Single Line Telephone
- Figure 6.6 MDF Connections SLT to Option Card
- Door Phone and Door Lock Release
- Figure 6.8 MDF Connections Door Phone to Door Card
- ISDN TE (ISDN Phone, G4 FAX, etc)
- IP Telephone
- Connecting WBS24 with 4WLI
- Figure 6.11 WBS24-4WLI Wiring Diagram
- Music On Hold/Back Ground Music
- External Paging
- Figure 7.3 MDF Connections Connecting Page Amplifier to KSU
- Common Bell
- Ring Over Page
- SMDR (Station Message Detail Recording)
- PC Programming
- Figure 7.7 Programming PC Connection Through LAN Port for MCP Card
- Remote Programming
- Voice Mail/Auto Attendant
- iDCS FKDBD (KDB-Digital Line Interface)
- iDCS FKDBF (KDB-Full Duplex)
- CHAPTER 9. Changing Software
- CHAPTER 10. Networking Description and Programming Procedure
- Provide Q-SIG Basic Function
- Provide Q-SIG Additional Function
- call offer
- Programming Methods
- Unify Phone Number System
- Route Incoming and Outgoing
- Items Required for Additional Feature
- call forwarding
- call completion
- Programming Example
- System A Programming
- System B Programming
- System C Programming
- System D Programming
- ANNEX A. Abbreviation
- OfficeServ
OFFICESERV 100 Series
Table of contents
- about this guide
- Table Of Contents
- G ENERAL D ESCRIPTION
- S IZE AND C ONFIGURATION
- T ECHNOLOGY
- CHAPTER 2 HARDWARE DESCRIPTIONS
- E XPANSION C ABINET
- I NTERFACE C ARDS
- station cards
- S TATION E QUIPMENT
- CHAPTER 3 OFFICESERV 100 SPECIFICATIONS
- E NVIRONMENTAL L IMITS
- system tones
- K EYSET LED I NDICATIONS
- CHAPTER 4 BUSINESS FEATURES PACKAGE
- account code entry
- auto attendant
- call forwarding
- call pickup
- class of service
- data security
- distinctive ringing
- flexible numbering
- hot desking
- park orbits
- ring over page
- toll restriction
- toll restriction override
- S TATION F EATURES
- automatic privacy
- call log
- do not disturb override
- volume settings
- D ISPLAY F EATURES
- dial by name
- soft keys
- S AMPLE K EYSET D ISPLAYS
- S AMPLE C ALLER ID D ISPLAYS
- S AMPLE UCD D ISPLAYS
- S AMPLE SMDR P RINTOUT
- ucd call statistics
- ucd agent statistics
- S AMPLE T RAFFIC R EPORT
- T RAFFIC R EPORT O VERVIEW
- Sample Alarm Report
OFFICESERV 100 Series
Table of contents
- system administration
- Table Of Contents
- Table Of Contents
- About This Guide
- Special Features
- Calling The System Operator
- Walking Class Of Service
- Direct Inward System Access (DISA)
- Account Codes
- Using the Tie Line
- Investigate (ISPY)
- Number To Name Translation
- System Administrator Programming
- Set Date And Time Display
- Reset Station Passcodes To Default
- Program Station Names
- Program Trunk Names
- Program Station Group Names
- Program Speed Dial Numbers And Names
- Program System Speed Dial Names
- Program Personal Speed Dial Names For Stations
- Assign Speed Dialling Blocks
- Create Programmed Station Messages
- Set Alarm/Appointment Reminder With Message
- Program Station Key Extenders
- Program Account Codes
- Program Authorisation Codes
- Program Stations For Forced Account and Authorisation Codes
- Add Names to the Translation Table
- Assign Holidays
- Customer Set Relocation
- System Maintenance Alarms
- System Access Codes