Samsung OFFICESERV 100 Series System Administration & Special Features Manual

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

10SYSTEM ADMINISTRATORPROGRAMMINGCUSTOMER LEVEL ACCESSBefore any customer programs can be accessed, you must first open system pro-gramming using the passcode you have been assigned. You must use a displaykeyset. Should it become necessary to change this passcode, see your service com-pany.• While on-hook, press TRSF and then dial 200.Your display shows [ENABLE CUS. PROG. PASSCODE].• Dial the four digit passcode.The display shows [ENABLE CUS. PROG. - DISABLE].• Dial 1 to enable. The display shows [ENABLE CUS. PROG - ENABLE].• Press TRSF. The keyset returns to its idle condition.• Press TRSF and then dial the three digit program code you want to access.Follow the instructions for that program.NOTE:You must begin programming within 30 seconds. Once you are in program-ming, any delay of more than 30 seconds between key strokes will cause the sys-tem to automatically close programming.CUSTOMER LEVEL ACCESS USING THEPROG KEYA designated keyset may be programmed with a “PROG” key which allows accessto the following areas of system programming.When pressed you must enter yourstation passcode followed by the MMC number. The default station passcode“1234” can not be used. The only MMCs that may entered from pressing the“PROG” key are as follows:• MMC 100 Station Lock for All Stations• MMC 102 Station Forward for All Stations• MMC 104 Station Name• MMC 115 Program Message for all Stations• MMC 116 Alarm and Message• MMC 505 System Day and Time• MMC 705 System Speed Dial• MMC 706 System Speed Dial Name• MMC 722 Station Key Programming11CHANGING FEATURE PASSCODEYou can change individual feature passcodes. This program is used to change thepasscodes for several features. These features are the following: RING PLAN SER-VICE, DISA ALARM, ALARM CLEAR, and AA RECORD. Note: Each passcode is fourdigits long. Each digit can be 0 to 9.PROGRAM KEYSUP & DOWN - Select the extension number.HOLD - Press to reset the passcode to default settings.Open customer programming and follow the instructions below.ACTION DISPLAY1. Press TRSF and then dial 202 CHANGE PASSCODEDisplay shows RING PLAN: 00002. Use the UP and DOWN keys to scroll CHANGE PASSCODEthrough the different options and press DISA ALARM:5678the right soft keys.3. Press HOLD to reset the passcode CHANGE PASSCODERING PLAN: 00004. Press TRSF to store and exit programmingOR press SPK to store and advance to thenext programSET DATE AND TIME DISPLAYShould it ever become necessary to correct the date and time displayed on all ofthe keysets, do so as soon as you notice that they are incorrect. AutomaticOperating Mode will not work correctly and SMDR records will be of no valuewhen the date and time are not correct.The display format is the following:W (Day of the week): Enter 0 for Sunday and 6 for Saturday.MM (Month): Enter 01 for January and 12 for December.DD (Day of the month): Enter a number in the range of 01–31.YY (Year): Enter the last two digits of the year.HH (Hours): Use the 24 hour clock and enter a number in the range of 00–24.MM (Minutes): Enter a number in the range of 00–59.