Samsung OfficeServ 500 User Instruction

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

AUTO ANSWER MODEWhen another station calls you, your keyset will sound a brief attention tone andthen automatically answer the call.• Your microphone and speaker are turned on and you can speak handsfree.For privacy, use the handset.• To finish the call, replace the handset or press the END button.NOTE: In order for C.O. calls to be answered handsfree, AUTO ANS CO must be setto ON.BUSY STATION CALLBACKWhen you call another station and receive a busy signal:• Press the CALLBACK button, if programmed, or dial 44.• When the busy station becomes free, your keyset will ring.• Lift the handset or press the SEND button to call the now idle station.NOTES:1. A callback will be canceled if not answered within 30 seconds. If you have seta callback, the cursor associated with the CALLBACK button, will be solidblack.2. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER or SEND button before dialing.BUSY STATION CAMP-ONWhen you call another station and receive a busy signal but you do not want towait for a callback:MANUAL CAMP-ON• Press the CAMP button or dial 45.• The called station will receive off-hook ring tone repeated every few secondsand the cursor associated with the first available CALL button will flash blackto indicate your call is waiting.• Wait for the called party to answer.• The called station must release its first call or place it on hold before answer-ing your camp-on.NOTES:1. If you receive No More Calls tone, that station has no available button toaccept your call. Hang up or leave a message.2120INTERCOM CALLSCALLING OTHER STATIONS• Dial the extension number or group number.• Wait for the party to answer. If you hear a brief tone burst instead of ringbacktone, the station you called is set for Voice Announce or Auto Answer. Beginspeaking immediately after the tone.• Finish the call by replacing the handset or pressing the END button.NOTES:1. If you have a DSS button assigned to an extension or station group, you maypress this button instead of dialing the number.2. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin dialing.DIALING THE MOST RECENT OUTGOING /INCOMING NUMBER• Press the SEND button.The most recent call (Internal or External to system) toor from the station will be displayed.• Continue to press the SEND button and the system will automatically dial thenumber for you.ANSWERING INTERCOM CALLS• When your keyset rings, simply lift the handset—OR—press the SEND buttonto be connected to the calling station.• Finished the call by replacing the handset or pressing the END button.See Ringing Preference under Customizing Your Keyset.VOICE ANNOUNCE MODEWhen another station calls you, your keyset will sound a brief attention tone andyou will hear the caller’s announcement.• Press the SEND button to turn on the microphone and speak handsfree—OR—lift the handset to reply.• To finish the call, replace the handset or press the END button.NOTE: In order for C.O. calls to be answered handsfree, AUTO ANS CO must be setto ON.