Samsung OfficeServ 500 General Description Manual

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

ADMINISTRATOR PROGRAM KEYThis feature gives designated stations the ability to administer a number of System functions from their key-set using a flexibly assigned button. The Administrator Program (PROG) key is programmed in MMC 722. Thestation passcode must be changed from the default value to use this feature. See the System AdministratorGuide for more information.ALL CALL VOICE PAGEUsers can page internal zone zero and all external paging zones at the same time by dialing the All Page code.Keysets may be restricted from making or receiving pages in system programming. A maximum of 99 keysetscan be programmed in each internal page zone to receive page announcements.Note: Each IP keyset being paged requires an MGI channel to carry the page audio. If all MGI channels arebusy then no IP keysets will receive a page.ATTENTION TONETo get your attention, a brief tone precedes all page announcements and intercom voice calls.There are sep-arate programmable duration timers for page and voice announce tones.AUDIO MESSAGE WITH ALARM (TIMER) REMINDERThis feature provides an option that allows a recorded message to be played to a user when they go off hookto answer an alarm reminder ring (timed reminder ring).The message is recorded on the AA card. In addition,if the AA group is busy when the reminder call is answered the system will play a designated MOH source tothe user. Alternatively System programming can define an external music source to be played when theAppointment Reminder is answered.AUTHORIZATION CODESAuthorization codes are used to give permission to make a call. A maximum of 500 four to ten-digit authori-zation codes can be either forced or voluntary.When used, authorization codes will automatically change thedialing station’s class of service to the level assigned to the authorization code. Authorization codes may beprogrammed to print or not print on SMDR.ForcedWhen a station is programmed for forced authorization, the user must always enter this code before dialingis allowed. The dialed authorization code is verified from the system list of 500 authorization codes.VoluntaryAny station user can always enter an authorization code before they begin dialing. The dialed authorizationcode is verified from a system list of 500 authorization codes.AUTO ANSWER ON COAllows new CO calls directed to a certain keyset to auto answer and be in the call announce mode.This meansthat private lines and DID calls can be “auto answered” in the same manner as intercom calls.Transferred callsand calls to a station group of which that keyset is a member will continue to ring.AUTO ATTENDANTThe integrated digital automated attendant feature (AA) provides eight ports per card for simultaneousanswering and call processing. A maximum of five cards can be installed in one system. Each card has sixteenprofessionally recorded announcements inform callers of the progress of their calls. Several examples are the4.4