Type DescriptionTenant operator An extension or incoming call distribution group can be assigned as atenant operator. The tenant operator may be the extension or ICD groupof another tenant.[Example] Extension 110 in tenant 1 is the tenant operator of tenant 3.Operator Call:An extension user can call an operator by dialing the preprogrammed Operator Call feature number. Thedestination of the Operator Call depends on the following:– If the Tenant Service is not in use:The call is directed to the PBX operator according to the corresponding time mode.– If the Tenant Service is in use:The call is directed to the extension’s tenant operator. If a tenant operator is not assigned, the call is directedto the PBX operator. In this case, the current time mode of the extension’s tenant is used to determine thePBX operator that the call is directed to.If neither a tenant operator nor a PBX operator is assigned, the caller will hear a reorder tone.Conditions• An extension or ICD group can be assigned as both a tenant operator and the PBX operator.• The same tenant operator can be assigned as the operator for multiple tenants.PC Programming Manual References4.4 [2-2] Operator & BGM— PBX Operator—Day, Lunch, Break, Night8.6 [6-6] Tenant— Operator (Extension Number)PT Programming Manual References[006] Operator AssignmentFeature Manual References17.1.3 Tenant Service21.1 Capacity of System ResourcesOperating Manual References1.2.1 Making CallsDocument Version 2009-12 Feature Manual 19912.1.5 Operator Features
