6.5 [4-1-4] Wired Extension—Flexible Button→ Type→ Extension Number (for Hurry-up)6.13 [4-2-3] Portable Station—Flexible Button→ Type→ Extension Number (for Hurry-up)6.17 [4-3] DSS Console→ Type→ Extension Number (for Hurry-up)PT Programming Manual References[628] Queuing Call Capacity[629] Queuing Hurry-up Level[630] Queuing Time Table[631] Sequences in Queuing Time Table[632] Maximum Number of AgentsFeature Manual References6.1.3 Flexible Buttons9.1.5 ICD Group Features—Overflow12.1.2 OGM (Outgoing Message)21.1 Capacity of System ResourcesOperating Manual References1.3.40 ICD Group Features—Manual Queue Redirection9.1.7 ICD Group Features—SupervisoryDescriptionAn extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member’sstatus within the incoming call distribution group using a 6-line display PT.Feature DescriptionIncoming Call Queue Monitor The supervisor extension can monitor the status of an incomingcall distribution group with the display.Log-in/Log-out Monitor andRemote ControlMonitor: The supervisor extension can monitor the log-in/log-outstatus of the incoming call distribution group members through thecorresponding DSS button light.Remote Control: The supervisor extension can change thestatus of the members by pressing the corresponding DSS button.Document Version 2009-12 Feature Manual 1539.1.7 ICD Group Features—Supervisory
