Cause Corrective ActionYou are printing on paper thattends to generate dust when cut.In the Control Panel menu, set CutDustReduct. in Paper Details to On.(See "Reducing Dust from Cutting Rolls.") →P.601Paper rubs against the PrintheadCause Corrective ActionThe type of paper specified in theprinter driver does not match thetype loaded in the printer.Load paper of the same type as you have specified in the printer driver.(See "Loading Rolls in the Printer.") →P.579(See "Loading Sheets in the Printer.") →P.602Make sure the same type of paper is specified in the printer driver as you haveloaded in the printer.1. Press the Stop button and stop printing.2. Change the type of paper in the printer driver and try printing again.Paper has been loaded incorrectly,causing it to wrinkle.Reload the paper.(See "Loading Rolls in the Printer.") →P.579(See "Loading Sheets in the Printer.") →P.602The Printhead is set too low in theControl Panel menu.In the Control Panel menu, set Head Height to Automatic.(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")→P.626You are printing on heavyweightpaper or paper that curls or wrin-kles easily after absorbing ink.When printing on Heavyweight Coated Paper or other paper-based media, choosea VacuumStrngth setting of Strong or Strongest in the Control Panel menu. Ifthe paper still rubs, set Head Height to Highest in the Control Panel menu.(See "Adjusting the Vacuum Strength (VacuumStrngth).") →P.636(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")→P.626When printing on CAD Tracing Paper or other film-based media, choose a Vac-uumStrngth setting of Standard, Strong, or Strongest in the Control Panelmenu. If the paper still rubs, set Head Height to Highest in the Control Panelmenu.(See "Adjusting the Vacuum Strength (VacuumStrngth).") →P.636(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")→P.626When printing on paper 0.1 mm (0.004 in) thick or less, choose a Vac-uumStrngth setting of Weakest in the Control Panel menu. If the paper stillrubs, set Head Height to Highest in the Control Panel menu.(See "Adjusting the Vacuum Strength (VacuumStrngth).") →P.636(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")→P.626When you have loaded paper, thepaper you have loaded does notmatch the type selected on theControl Panel.Be sure to select the correct type of paper in the Control Panel menu when load-ing paper.(See "Loading Rolls in the Printer.") →P.579(See "Loading Sheets in the Printer.") →P.602Troubleshooting > Problems with the printing quality >Paper rubs against the Printhead iPF65011788
