TroubleshootingThe size of clear film cannot be detected ............................................................................................................... 613Printing does not start 614The Data lamp on the Control Panel does not light up ............................................................................................ 614The printer does not respond even if print jobs are sent ......................................................................................... 614Ink Filling.. is displayed ........................................................................................................................................... 614The display screen indicates Agitating .................................................................................................................... 615The printer stops during a print job 616An error message is shown on the Display Screen ................................................................................................. 616The printer ejects blank, unprinted paper ............................................................................................................... 616Problems with the printing quality 617Printing is faint ........................................................................................................................................................ 617Paper rubs against the Printhead ........................................................................................................................... 618The edges of the paper are dirty ............................................................................................................................. 618The surface of the paper is dirty ............................................................................................................................. 619The back side of the paper is dirty .......................................................................................................................... 619Printed colors are inaccurate .................................................................................................................................. 619Banding in different colors occurs .......................................................................................................................... 620Colors in printed images are uneven ....................................................................................................................... 620Image edges are blurred or white banding occurs .................................................................................................. 621Setting the Blue Switch on the Platen ............................................................................................................... 621The contrast becomes uneven during printing ........................................................................................................ 624The length of printed images is inaccurate in the feeding direction .......................................................................... 624Images are printed crooked .................................................................................................................................... 624Documents are printed in monochrome ................................................................................................................. 624Line thickness is not uniform .................................................................................................................................. 625Lines are misaligned ............................................................................................................................................... 625Cannot print over a network 626Cannot connect the printer to the network ............................................................................................................. 626Cannot print over a TCP/IP network ....................................................................................................................... 626Cannot print over a Bonjour network ...................................................................................................................... 626Installation problems 627Removing Installed Printer Drivers .......................................................................................................................... 627HP-GL/2 problems 628With HP-GL/2, printing is misaligned ...................................................................................................................... 628Lines or images are missing in printed HP-GL/2 jobs. ............................................................................................ 628Lines are printed too thick or thin in HP-GL/2 print jobs ......................................................................................... 628HP-GL/2 jobs are printed in monochrome (or color) ............................................................................................... 628Printed colors of lines are inaccurate during HP-GL/2 printing ................................................................................ 629HP-GL/2 jobs are printed 6 mm larger than specified ............................................................................................. 629HP-GL/2 jobs are printed at maximum size, even if a standard size is specified ...................................................... 629HP-GL/2 printing takes a long time ........................................................................................................................ 629The printer stops when printing a HP-GL/2 job (the carriage stops moving) ............................................................ 629Other problems 630The printer does not go on ..................................................................................................................................... 630Cannot operate from the Control Panel .................................................................................................................. 630The printer takes time to start up ............................................................................................................................ 630If the Printer Makes a Strange Sound ..................................................................................................................... 631Messages advising to check the maintenance cartridge are not cleared ................................................................. 631The printer consumes a lot of ink ........................................................................................................................... 631Ink Level Detection ................................................................................................................................................. 631Error MessageError Message 635Error Messages 636Messages regarding paper 638MediaType Mismatch ............................................................................................................................................. 63811
