COPYRIGHT © 1997 CANON INC. CANON NP6218 REV.0 MAY 1997 PRINTED IN JAPAN (IMPRIMÉ AU JAPON) xi10.The copy has white spot(vertical)..................................10-5511.The copy has white lines(vertical)..................................10-5512.The copy has white spots(horizontal). ............................10-5613.The back of the copy issoiled. .....................................10-5714.The copy has a fixing fault. ....10-5815.The leading edge of the copyis displaced. ...........................10-5816.The leading edge of the copyis displaced. ...........................10-5817.The leading edge of the copyis displaced. ...........................10-5818.The copy has a blurredimage......................................10-5919.The copy is foggy(horizontal). ............................10-6020.The copy has poorsharpness...............................10-6121.The copy is blank. ..................10-6222.The copy is solid black. ..........10-62IV. TROUBLESHOOTINGMALFUNCTIONS .............................10-63A. Troubleshooting Malfunctions......10-631. E000 .......................................10-632. E001 .......................................10-643. E002, E003 ............................10-644. E004 .......................................10-655. E007 .......................................10-656. E010 .......................................10-667. E030 .......................................10-668. E064 .......................................10-679. E202 (keys on control panelinvalidated) .............................10-6710.E210 .......................................10-6811.E220 .......................................10-6812.E240 .......................................10-6813.E261 .......................................10-6914.E710, E711, E712, E717 .......10-6915.E803 .......................................10-6916.AC power supply is absent.....10-7017.DC power supply is absent. ...10-7118.The blank shutter fails tomove.......................................10-7219.The photosensitive drum failsto rotate. .................................10-7220.The pick-up operation fails(from cassette). ......................10-7321.The pick-up operation fromthe multifeeder fails. ...............10-7322.The scanner fails to moveforward/in reverse. ..................10-7423.The registration roller fails torotate. .....................................10-7424.The scanning lamp fails toturn on. ...................................10-7525.The lens fails to move. ...........10-7526.The fixing heater fails tooperate. ..................................10-7627.The pre-exposure lamp failsto turn on. ...............................10-7628.The add paper indicator failsto turn off. ...............................10-7629 The jam message fails to turnoff. ..........................................10-77V. TROUBLESHOOTING FEEDINGPROBLEMS.....................................10-78A. Jams (copy paper).......................10-781. Pick-Up Assembly ..................10-792. Separation/FeedingAssembly................................10-803. Fixing/Delivery Assembly .......10-80B. Feeding Faults.............................10-811. Double feeding .......................10-812. Wrinkling.................................10-81VI. ARRANGEMENT AND FUNCTIONSOF THE ELECTRICAL PARTS.........10-82A. Sensors .......................................10-82B. Clutches, Solenoids, andSwitches ......................................10-84C. Motors, Heaters, and Lamps .......10-86D. PCBs ...........................................10-88E. Cassette Feeding Module-A2......10-90F. Variable Registors (VR) andcheck Pins by PCB......................10-921. DC controller PCB..................10-922. Composite power supplyPCB ........................................10-93VII. SERVICE MODE ..............................10-94A. Outline .........................................10-94B. Using Service Mode ....................10-941. Activating Service Mode.........10-942. Selecting a Service Mode ......10-953. Selecting Items.......................10-954. Using Adjustment Mode [3]and Specification Mode [5].....10-955. Using Operation/InspectionMode [4] .................................10-956. Clearing Stored Error .............10-957. Recording on the ServiceMode Label ............................10-96C. Control Display Mode [1] .............10-97D. I/O Mode [2] ................................10-99E. Adjustment Mode [3] ...................10-102F. Operation/Inspection Mode [4] ....10-105G. Specification Settings Mode [5]...10-107H. Counter Mode [6] ........................10-108VIII. SELF DIAGNOSIS............................10-109A. Copier ..........................................10-109B. Self Diagnosis (ADF)...................10-113C. Self Diagnosis (Sorter) ................10-114