1.2 Receiving Group FeaturesFeature Guide 431.2 Receiving Group Features1.2.1 Idle Extension HuntingDescriptionIf a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idlemember of the same idle extension hunting group, which can be programmed through system programming.Idle extensions are automatically searched according to a preprogrammed hunting type.This feature is also known as Station Hunting.Conditions• Idle Extension Hunting applies to:Intercom, trunk, and doorphone calls to a single destination.• An extension user can belong to only one idle extension hunting group.• If all the searched extensions are busy:The PBX redirects the call to an overflow destination which can be assigned for each idle extensionhunting group and each time mode (day/lunch/break/night) (→ 2.2.4 Time Service).[Available Destination]Type DescriptionCircular Hunting An idle extension is searched for in the order specified in the idleextension hunting group in a circular way.Terminated Hunting An idle extension is searched for in the order specified in the idleextension hunting group until reaching the last assigned extension.Destination AvailabilityWired Extension (PT/SLT/ISDN Extension/T1-OPX)PSIncoming Call Distribution GroupExtn.Incoming callAssigned orderBusyExtn. Extn. Extn.Extn.Incoming callAssigned orderBusyExtn. Extn. Extn.
