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Lenovo ThinkSystem SR665 V3 User Manual
Also see for 7D9A: System configuration guideUser guide
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– For more information about using the CLI to collect service data, see the “XCC ffdc command” sectionin the XCC documentation compatible with your server at https://pubs.lenovo.com/lxcc-overview/.• Lenovo XClarity AdministratorLenovo XClarity Administrator can be set up to collect and send diagnostic files automatically to LenovoSupport when certain serviceable events occur in Lenovo XClarity Administrator and the managedendpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to anotherservice provider using SFTP. You can also manually collect diagnostic files, open a problem record, andsend diagnostic files to the Lenovo Support.You can find more information about setting up automatic problem notification within the Lenovo XClarityAdministrator at http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/admin_setupcallhome.html.• Lenovo XClarity Essentials OneCLILenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both in-band and out-of-band. When running in-band within the host operating system on the server, OneCLI cancollect information about the operating system, such as the operating system event log, in addition to thehardware service data.To obtain service data, you can run the getinfor command. For more information about running thegetinfor, see https://pubs.lenovo.com/lxce-onecli/onecli_r_getinfor_command.Contacting SupportYou can contact Support to obtain help for your issue.You can receive hardware service through a Lenovo Authorized Service Provider. To locate a serviceprovider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/serviceprovider and use filter searching for different countries. For Lenovo support telephone numbers, seehttps://datacentersupport.lenovo.com/supportphonelist for your region support details.Appendix B. Getting help and technical assistance 521 |
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