119www.gateway.comTroubleshooting■ Make sure that Mute controls are turned off. For more informationabout the mute setting, see “System key combinations” on page 33.Touchpad or pointing deviceTouchpad or pointing device is not working■ Make sure the touchpad or pointing device is turned on. For moreinformation, see “Turning the touchpad or pointing device on or off”on page 40.The notebook is not responding when you click or tap on thetouchpad■ Turn on the touchpad.The pointer moves unexpectedly■ Clean the touchpad with a damp cloth (water only) and wipe it dry.■ Adjust the touchpad settings.Help andSupportFor more information about troubleshooting sound issues,click Start, then click Help and Support. Type the keywordsound troubleshooter in the Search box, then click the arrow.Tips & Tricks For instructions on how to adjust the touchpad settings,see “Changing the mouse or touchpad settings” inUsingYour Computer which has been included on your harddrive. To access this guide, click Start, All Programs, thenclick Gateway Documentation.Tips & Tricks For instructions on how to adjust the touchpad settings,see “Changing the mouse or touchpad settings” inUsingYour Computer which has been included on your harddrive. To access this guide, click Start, All Programs, thenclick Gateway Documentation.