115www.gateway.comTroubleshootingNetworksYou cannot connect to your company networkEvery network is unique. Contact your company computer departmentor network administrator for help. For more information about settingup a network in your home, see the printed network guide that camewith your notebook.PasswordsYour notebook does not accept your passwordMake sure that CAPS LOCK and NUM LOCK are turned off, then retype thepassword.You forgot your startup passwordThe password feature (which is set in the BIOS Setup utility) is very secure,with no easy way to recover a forgotten password. You must return yournotebook for repair. Call Gateway Customer Care for instructions.PC CardsYou installed a PC Card and now your notebook is having problems■ Make sure that you have correctly installed required software for thePC Card. For more information, see your PC Card’s documentation.■ Make sure that the PC Card you installed is not causing a systemresource conflict. For more information on resource conflicts, see“Device installation” on page 100.Pointing deviceSee “Touchpad or pointing device” on page 119.Help andSupportFor more information about network troubleshooting, clickStart, then click Help and Support. Type the keywordnetwork troubleshooting in the Search box, then click the arrow.
