110 www.gateway.comChapter 9: TroubleshootingYou are pressing a letter key and a number appears on the screen■ The numeric keypad is turned on. See “System key combinations”on page 33 for instructions on turning off your numeric keypad.MemoryYou see a “Memory error” message■ Make sure that the memory module is inserted correctly in thememory bay slot. For more information, see “Adding or replacingmemory” on page 73.■ Use a third-party diagnostic program to help determine if a memorymodule is failing. For more information, see “Adding or replacingmemory” on page 73.You see a “Not enough memory” error messageClose all programs, then restart your notebook.Memory card readerDrive letter for the memory card slot does not appear in the MyComputer window■ Reboot your notebook.Modem (dial-up)Your modem does not dial or does not connect■ Make sure that the modem cable is plugged into the modem jackand not the Ethernet network jack. See “Right side” on page 12 tomake sure that the connections have been made correctly.■ Make sure that your notebook is connected to the telephone lineand the telephone line has a dial tone.Help andSupportFor more information about troubleshooting memoryerrors, click Start, then click Help and Support. Type thekeyword memory error in the Search box, then click the arrow.
