98 www.gateway.comChapter 9: TroubleshootingSafety guidelinesWhile troubleshooting your notebook, follow these safety guidelines:■ Never remove the memory bay or hard drive bay cover while yournotebook is turned on, while the battery is installed, and while themodem cable, network cable, and AC power adapter are connectedto your notebook.■ Make sure that you are correctly grounded before accessing internalcomponents. For more information about preventing damage fromstatic electricity, see “Preventing static electricity discharge” onpage 72.■ After you complete any maintenance tasks where you remove thememory bay or hard drive bay cover, make sure that you replace thecover, reinstall any screws, then replace the battery before you startyour notebook.Warning Do not try to troubleshoot your problem if power cords orplugs are damaged, if your notebook was dropped, or ifthe case was damaged. Instead, unplug your notebookand contact a qualified computer technician.