114 www.gateway.comChapter 9: TroubleshootingThe modem is noisy when it dials and connectsWhen your modem tries to connect to another modem, it beginshandshaking. Handshaking is a digital “getting acquainted” conversationbetween the two modems that establishes connection speeds andcommunication protocols. You may hear unusual handshaking soundswhen the modems first connect. If the handshaking sounds are too loud,you can turn down the modem volume.To turn down the modem volume:1 Click Start, then click Control Panel. The Control Panel windowopens. If your Control Panel is in Category View, click Printersand Other Hardware.2 Click/Double-click the Phone and Modem Options icon, then clickthe Modems tab.3 Click the modem you want to adjust, then click Properties.4 Click the Modem tab, then adjust the Speaker volume control.5 Click OK twice to close the Phone and Modem Options dialog box.MouseSee also “Touchpad or pointing device” on page 119.The external mouse does not work■ Make sure that the mouse cable is plugged in correctly.■ Shut down and restart your notebook.■ Remove all extension cables and switch boxes.■ Try a mouse you know is working to make sure that the mouse portworks.The external mouse works erratically■ Clean the mouse.■ Some mouse pad patterns “confuse” optical mice. Try the mouse ona different surface.
