Cause Corrective ActionThe type of paper specified in theprinter driver does not match thetype loaded in the printer.2. Change the type of paper in the printer driver and try printing again.Paper has been loaded incorrectly,causing it to wrinkle.Reload the paper.(See "Loading Rolls in the Printer.") ➔ P.15(See "Loading Sheets in the Printer.") ➔ P.21The Printhead is set too low in theControl Panel menu.In the Control Panel menu, set Head Height to Automatic.(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's GuideYou are printing on heavyweightpaper or paper that curls or wrin-kles easily after absorbing ink.For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth toStrong or Strongest in the Control Panel menu. If the paper still rubs against the printhead,set the Head Height in the Control Panel menu to a higher value than the current setting.(See "Adjusting the Vacuum Strength.") ➔ User's Guide(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's GuideFor film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong orStrongest in the Control Panel menu. If the paper still rubs against the printhead, set theHead Height in the Control Panel menu to a higher value than the current setting.(See "Adjusting the Vacuum Strength.") ➔ User's Guide(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's GuideWhen printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting ofWeakest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use ahigher Head Height setting.(See "Adjusting the Vacuum Strength.") ➔ User's Guide(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's GuideWhen you have loaded paper, thepaper you have loaded does notmatch the type selected on theControl Panel.Be sure to select the correct type of paper in the Control Panel menu when loading paper.(See "Loading Rolls in the Printer.") ➔ P.15(See "Loading Sheets in the Printer.") ➔ P.21The edges of the paper are dirtyThe edges of the paper are dirtyCause Corrective ActionThe Platen has become dirty afterborderless printing or printing onsmall paper.Open the Top Cover and clean the Platen.(See "Cleaning Inside the Top Cover.") ➔ P.41The type of paper as specified onthe printer does not match the typespecified in the printer driver.Make sure the same type of paper is specified on the printer as in the printer driver.(See "Changing the Type of Paper.") ➔ User's GuideMake sure the same paper type is specified in the printer driver as on the printer.1. Press the Stop button and stop printing.2. Change the type of paper in the printer driver and try printing again.The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the paper. Do not use paper that has beenprinted on previously.(See "Loading Rolls in the Printer.") ➔ P.15(See "Loading Sheets in the Printer.") ➔ P.21A cut line is printed because Cut-DustReduct. is On in the ControlPanel menu to reduce cutting dust.If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.(See "Menu Settings.") ➔ User's GuideThe Printhead is set too low in theControl Panel menu.In the Control Panel menu, set Head Height to Automatic.(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's GuideYou are printing on heavyweight pa-per or paper that curls or wrinkleseasily after absorbing ink.For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth toStrong or Strongest in the Control Panel menu. If the paper still rubs against the printhead,set the Head Height in the Control Panel menu to a higher value than the current setting.(See "Adjusting the Vacuum Strength.") ➔ User's Guide(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's GuideiPF685 Series The edges of the paper are dirtyBasic GuideTroubleshooting Problems with the printing quality97