Canon iPF685 Series Basic Manual

Also see for image Prograf iPF 685 Series: Setup guide User guide

Contents

Canon iPF685 Series Basic Manual Manual pdf 103 page image

Cannot print over a networkCannot print over a networkCannot connect the printer to the network ...................................................................................................... 103Cannot print over a TCP/IP network .................................................................................................................... 103Cannot print over a Bonjour network .................................................................................................................. 103Cannot connect the printer to the networkCannot connect the printer to the networkCause Corrective ActionThe Ethernet cableis not connected cor-rectly to the printer'sEthernet port.1. Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the print-er on. For instructions on connecting the cable, refer to the Setup Guide.2. Make sure the Link indicator is lit.The bottom indicator is green if the printer is connected via 1000Base-T, while the top indicator is orangeif connected via 100Base-TX and the top indicator is green if connected via 10Base-T.If the Link indicator is not lit, check the following points.• Make sure the hub is on.• Make sure the end of the Ethernet cable is connected correctly.Insert the Ethernet cable until it clicks and locks in place.• Make sure there is no problem with the Ethernet cable.If there is any problem, replace the Ethernet cable.• Check the communication mode with the hub.Although the printer normally detects the hub communication mode and transmission rate automati-cally (in auto negotiation mode), sometimes the hub settings cannot be detected. In this case, config-ure the connection method manually, specifying the communication mode in use.(See "Configuring the Communication Mode Manually.") ➔ User's GuideCannot print over a TCP/IP networkCannot print over a TCP/IP networkCause Corrective ActionThe printer's IP address is notconfigured correctly.Make sure the printer's IP address is configured correctly.(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") ➔ User's Guide(See "Configuring the IP Address Using the Printer Control Panel.") ➔ User's GuideThe printer's TCP/IP network set-tings are not configured correctly.Make sure the printer's TCP/IP network settings are configured correctly.(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.") ➔ User's GuideThe computer you are trying toprint from is not configured cor-rectly.Make sure the computer's TCP/IP network settings are configured correctly.(See "Configuring the Printer Driver Destination (Windows).") ➔ User's Guide(See "Configuring the Destination in TCP/IP Networks (Macintosh).") ➔ User's GuideCannot print over a Bonjour networkCannot print over a Bonjour networkCause Corrective ActionThe computer you are trying toprint from is not configured cor-rectly.Make sure the computer is configured correctly.(See "Configuring the Destination for Bonjour Network (Macintosh).") ➔ User's GuideThe computer and printer arenot on the same network.Due to the nature of Bonjour, you cannot print if the printer is on another network behind a router.Make sure the computer and printer are on the same network. For information about network set-tings, ask your network administrator.iPF685 Series Cannot connect the printer to the networkBasic GuideTroubleshooting Cannot print over a network103