Trouble? 73Additional InformationEAdditional InformationTrouble?If you have a problem with your camcorder, refer to this checklist. Consult your dealeror a Canon Service Center if the problem persists.Power SourceRecording/PlaybackTroubleshootingProblem Solution• Camcorder will not turn on.• The camcorder switches offby itself.• The cassette compartmentcover will not open.• The cassette compartmentstopped half way whileinserting/removing a tape.• The LCD/viewfinder switcheson and off.Battery pack is exhausted. Replace or charge the battery pack. 18Attach the battery pack correctly.Use the compact power adapter.Battery pack will not charge. Charge the battery pack in temperatures between 0 °C and40 °C (32 °F and 104 °F).–Battery packs become hot with use and may not charge. Thecharging will start once the battery pack temperature is below40 °C (104 °F).–The battery pack is damaged. Use a different battery pack. –Check that the compact power adapter is correctly connected tothe camcorder.Problem SolutionButtons will not work. Turn on the camcorder. –Load a cassette. 19Abnormal characters appear onthe screen. The camcorderdoes not operate properly.Disconnect the power source and reconnect it after a short time.If the problem still persists, disconnect the power source andpress the RESET button with a pointed item. Pressing theRESET button resets all settings.–“ ” flashes on the screen. Load a cassette. 19“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack. 18“ ” flashes on the screen. Condensation is detected. See reference page. 82The lens cover is notcompletely open.Turn the camcorder off and then on again. –“ ” flashes red on the screen. The camcorder malfunctions. Consult a Canon Service Center. –“REMOVE THE CASSETTE”appears on the screen.Remove the cassette and reinsert it. 19The wireless controller will notwork.Set [WL.REMOTE] to [ON]. 37The battery of the wireless controller is exhausted. Replace thebattery.21
