02/20003-25DocuPrint N2125 IQ RAP 16 , IQ RAP 17Image Quality Repair Analysis ProceduresInitial IssueIQ RAP 16 Skips / SmearsA disturbance of the image which lengthens or shortens the image in the process direction. Adarkening across the process direction or a repeat of the image in the process direction (Figure1).Figure 1 Skips / SmearsInitial Actions• Check that the paper supply is dry and fresh.• Check to ensure that the paper is within specification.• Check the paper path for any obstructions or debris.ProcedureRun a test print. The image has skips or smears.Y NProblem Solved.Check, clean, or replace as necessary in the following sequence:• Transport Chute Assembly (REP 6.1).• The Main Drive Gear components (REP 8.2).• The Fuser Assembly (REP 6.2).The defect still occurs.Y NProblem Solved.Replace the Print Cartridge (PL 8.1).IQ RAP 17 Unfused ImageThe printed image is not fully fused to the paper. The image rubs off easily (Figure 1).Figure 1 Unfused ImageInitial Actions• Check to ensure that the paper is within specification.ProcedureReplace the paper with fresh, dry paper from an unopened ream. Run a test print. The prob-lem is still present.Y NProblem solved.Refer to Nonvolatile Memory Setup Mode and check the Fuser setting. The NV code is set tothe factory default value.Y NSet NV code to the factory default value. Run 25 test prints. The problem is stillpresent.Y NProblem Solved.Increase the fuser temperature by one increment.The overall print density is within specification.Y NGo to IQ RAP 1Open the Rear Cover. Remove the Fuser Assembly. Rotate the fuser idler gear manually andinspect the Heat Roll. Open the fuser jam access cover. Rotate the fuser idler gear manuallyand inspect the Pressure Roll. The Heat Roll and the Pressure Roll are free of scratchesand contamination.manuals4you.commanuals4you.com
