02/20002-18 DocuPrint N2125RAP 9 , RAP 10Initial IssueStatus Indicator Repair Analysis ProceduresRAP 9 System Controller PWBProcedureSwitch the printer power off. Remove the Left Interface Cover (REP 1.1). Remove all optionsand host interface cables from the System Controller PWB. Switch the printer power on. Theerror code reappears.Y NSwitch the printer power off. Reinstall one of the removed cables or options. Switch theprinter power on. The error code reappears.Y NRepeat the step with the next option or cable.Replace the option just installed.Replace the System Controller PWB (REP 9.2).RAP 10 Paper Jam Open Front Cover (E3)Paper is late to the Exit Sensor, paper is late off the Registration Sensor or Registration Sensoris actuated at power on.ProcedureSwitch the printer power off. Open the Front Cover and remove the Print Cartridge. Check theprinter for contamination, paper scraps, or other obstructions. The paper path is clean andfree of obstructions.Y NClean components and remove all obstructions.Open the Rear Cover. Remove the Duplex unit if installed. Open the Fuser Access Cover.Check for contamination, paper scraps, or other obstructions. The paper path is clean andfree of obstructions.Y NClean components and remove all obstructions.Rotate the Fuser Idler Gear. The Fuser Idler Gear rotates smoothly.Y NReplace the Fuser Assembly (REP 6.2).Check the paper in all trays. The paper loaded in the paper trays is damp, wrinkled, ordamaged.Y NThe paper size used is within specifications.Y NReplace with paper meeting size specifications.Close the Rear Cover. Cheat the Front Cover Interlock. Enter diagnostics and select Com-ponent Test. Scroll to Confirm Reg Clutch and press Enter. You can hear the Registra-tion Clutch energize.Y NGo to RAP 38.Scroll to Main Motor Operation and press Enter. The Registration Rolls rotatesmoothly.Y NRepair or replace as necessary: the Registration Rolls (REP 5.6), RegistrationClutch (REP 5.5), Main Drive Gear Assembly (REP 8.2), or Main Motor Assembly(REP 8.1).Perform RAP 32 to test the Registration Sensor. The Registration Sensor is workingcorrectly.Y NRepair or replace the Registration Sensor as necessary (REP 5.4).Perform RAP 48 to test the Exit Sensor. The Exit Sensor is working correctly.Y NReplace the Fuser Assembly (REP 6.2).A B
