114 4 30 System ProgrammingVM Command DTMF SetDescription Sets the DTMF command signals transmitted to your VoiceProcessing System (VPS). There are four commands available:Leave Message; Get Message; Automated Attendant Service; VoiceMail Service. These commands are used in the following ways:(A) If your VPS is used for Voice Mail (VM) Service( 1) Call Forwarding: / Intercent Routing to Voice MailIf a call is forwarded to the VPS, your system will send a mailboxnumber to the VM port. This allows the caller to leave a messagewithout knowing the mailbox number.l Required entries (selections):LV-MSG (Leave Message): This command is transmitted to aVM port if a call is forwarded or intercepted and rerouted to theport.AA-SVC (Automated Attendant Service): If AA Service is set to“Start” in program [990], field (lo), the “AA-SW” command issent to a VM port if an incoming outside call is answered by theVM port.l Other programming required (program addresses): [ 1061; [602];[609]; [990], field (10); [990], field (18)(2) Hearing: the messape at the extensionIf the VPS receives a message and lights the MESSAGE buttonindicator of the dialed telephone, the telephone user can hear themessage by pressing the MESSAGE button.l Required entries (selections):GETMSG (Get Message): This command is transmitted to a VMport when the message receiver presses the MESSAGE button.VM-SVC (Voice Mail Service): The “VM-SW” command is acode transmitted preceding the “GETMSG” command above.This is effective to switch to VM port when an AA port lights theMESSAGE indicator.l Other programming required (program addresses): [609]; [990],field (18)(B) If your VPS is used for Automated Attendant (AA) ServiceAn AA port answers an incoming outside call to provide AAservices, such as call transfer, receiving a message.l Required entries (selections):VM-SVC (Voice Mail Service): The “VM-SW” command is acode transmitted before the “LV-MSG” code if an operatortransfers a call to an extension and then it is forwarded to an AAport so that the AA port can be switched to the VM porttemporarily.l Other programming required (program addresses): [ 1061, [602]4-46 System Programming
