14 TroubleshootingXerox Phaser 3635 User Guide 217Error and Fault CodesIf an abnormal condition arises in the machine or an incorrect operation isperformed, a message indicating the nature of the error is displayed on the UserInterface screen.Follow the on-screen prompts to correct the error.If the fault persists, Power Off / Power On.If the problem persists, call for service.Errors & Faults Description SolutionPaperFeederDoor Open The back cover or front coversare not securely latched.Close the covers until they lock intoplace. If fault persists, call service.Tray Paper Low Paper supply in tray has run low(fewer than 50 sheets).Load paper in the tray indicated bythe warning message.Paper Empty at Tray The copy paper in the papertray has run out.Load paper in the tray indicated bythe warning message.Paper Empty at BypassTrayThe copy paper in the bypasstray has run out.Load paper in the bypass tray.Tray Cassette Out Paper tray is not securelyclosed.Close the paper tray until it locks intoplace.Jam from Tray Copy paper has jammed in thepaper tray.Open the indicated tray and removethe jammed paper.Open back and front covers andremove jam.Duplex Jam Copy paper has jammed in theside cover.Open the back covers and removethe jammed paper.Out Bin Full Output tray is more than 90%full.Remove printed material from pageoutput area.CRUToner Low Print Cartridge is almost empty. Open front cover. Remove PrintCartridge and gently shake it. Bydoing this, printing operations can betemporarily resumed.Reinstall Print Cartridge. Close frontcover. Reorder Print Cartridge.Toner Empty Print Cartridge is empty. Open front cover.Replace with new Print Cartridge.Print Cartridge NotInstalledThe Print Cartridge is notinstalled, or is not installedcorrectly.Install the Print Cartridge.If already installed, check it has beeninstalled correctly.If problem persists, call for service.
