Samsung OfficeServ ITP-5121D User Manual

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

Note: Remember if you know what digits to press, you can enter them at anytime you do not have to wait to be prompted. This feature can be toggledon/off at anytime. Also if it is off you will be prompted within each subscribermenu to press zero for more options. This enables you to still be able to findout what to do if you were to get lost and extended prompting was disabled.KEYSET USER FEATURESThe following options are available if you have a display keyset.They require setupby the System Administrator.Message Waiting LightsWhen new messages are left in your mailbox, the voicemail message light on yourkeyset will flash. Press this flashing key [VMMSG] and follow the prompts toretrieve messages.This key may be pressed at any time to log into your SubscriberMain Menu.Answer Machine EmulationIf you have an Answer Machine Emulation key programmed on your keyset, youcan use it to monitor calls going to your voicemail, and optionally answer them.The operation of this feature is similar to screening a call on a home answeringmachine.Your keyset must be set to forward on no answer to voicemail. After ringing yourstation the caller will be connected to your voicemail and hear your personalgreeting before leaving a message. During this time you will be monitoring theconnection between the caller and your voicemail box. At this time you will onlybe monitoring the call, you can not talk to the other party until you answer. Youmay pick up the call at any time or ignore it.To activate this feature press the AME button. The associated indicator will be litsteady. Press again to turn off. If this key is pressed while a station is ringing (dur-ing forward no answer), the feature will be turned on for the current call only.While the caller is leaving a message or ringing you may:■ Press [#] to immediately put the caller in your voice mailbox and monitor it.■ Press [] to immediately disconnect your station. The caller continues toleave a message normally.■ Pick up the handset and monitor privately.■ Press ANS / RLS to answer the call (using the handset or speaker).75PERSONAL ADMINISTRATION SETTINGSThis menu allows you to make changes to basic setup settings, that are rarelychanged. Use these when you initially set up your personal Subscriber settings.You probably will not need to change them after that.1 Setting your Password■ From the Subscriber Services Menu press [#][7][1].■ The current password will be played and you will have the chance tochange it.2 Recording your NameUse this option to record your name. Your recorded name is played in severaldifferent situations. It is important to record your name for proper operationof the Samsung Voicemail.■ From the Subscriber Services Menu press [#][7][2].■ The current name will be played and you will have the chance to changeit.Note: It is possible that if you do not record your name and/or enter yourDirectory Name (described below), you will not be included in the Dial byName Directory.3 Entering your Directory NameUse this option to enter your Directory Name.Your Directory Name is used bycallers to find you if they do not know your extension number.■ From the Subscriber Services Menu press [#][7][3].■ The current Directory Name will be played as a string of digits that areequal to your name spelled out on your telephone keypad. Follow theinstructions to enter a new name.You will be prompted to enter your lastname and then your first name.This must be done in order for the directory feature to work correctly.Note: It is possible that if you do not record your name (described above)and/or enter your Directory Name, you will not be included in the Dial byName Directory.4 Extended PromptingUse this option to drastically reduce the number of prompts played in thesubscriber interface (mailbox prompts). Change this setting only if you arevery familiar with the user operation of the Samsung Voicemail.74