5.4 AUTOMATED ATTENDANT PARAMETERS164 Installation ManualOperator’sExtension1-5 Digits(0)Specifies the extension number for Operator 1.Notes• The default setting (0) cannot be usedwith the Message Waiting Notification—Lamp feature and the Remote CallForwarding Set feature. When usingthese features, you must assign theextension number that is included in theExtension Numbering Plan.• The extension number must not beassigned anywhere else (in particular, theextension must not have a mailbox).Otherwise, you will get an error message.Operator’sMailbox No.2-5 Digits(998)Callers to Operator 1 are prompted to leave amessage in this mailbox depending upon how theBusy Coverage or No Answer Coverage modesare set.Operator NoAnswerTime10-60 s(30)When a call to Operator 1, 2, or 3 is not answeredwithin the time set, the VPS will offer other optionsas defined by the "No Answer Coverage Mode".Notes• This timer applies to Operator 1, 2, and 3.• If more than 1 operator is assigned, werecommend to reduce the time on the"Operator No Answer Time" to 15 s.BusyCoverageMode1. Hold2. No Answer Coverage3. Call Waiting4. Disconnect Message(Hold)Specifies how to handle calls when the Operator 1extension is busy.1. Hold—Automatically places the caller on holdand the Operator 1 extension is called again.2. No Answer Coverage—Offers the optionspecified by the No Answer Coverage Mode tothe caller.3. Call Waiting—Signals the Operator 1 whenanother call is waiting using the Call Waitingfeature of the PBX.4. Disconnect Message—Disconnects the callerafter playing "Thank you for calling."Table 5-6Description Value Range(Default)Description/Function
