→ Extension Number (for Call Log)Feature Manual References3.1.3 Caller ID6.1.3 Flexible Buttons16.1.7 Speed Dialing, Personal21.1 Capacity of System ResourcesOperating Manual References1.4.1 Call Log, Incoming3.1.2 Personal Programming3.1.7 Call MonitorDescriptionAllows an extension user to listen to a busy extension user’s existing conversation. The user can hear theconversation but will not be heard. If desired, the monitoring user can interrupt the call to establish a three-partyconference call.Conditions• Class of Service (COS) programming determines extension users who can use this feature.• This feature is available only when the busy extension is in a conversation with another extension or outsideparty.• This feature will not function when the busy extension:a. Has set Executive Busy Override Deny (® 5.1.3 Executive Busy Override) or Data Line Security (®4.1.1 Data Line Security).b. Is receiving an Off-hook Call Announcement (OHCA) (® 12.1.3 OHCA (Off-hook CallAnnouncement)) or Whisper OHCA (® 20.1.4 Whisper OHCA).c. Is on a conference call (® 3.1.19 Conference, ® 5.1.3 Executive Busy Override, ® 13.1.14 PrivacyRelease).d. Is on a doorphone call (® 4.1.12 Doorphone Call).e. Is using Live Call Screening (LCS) or Two-way Record (® 19.1.4 Voice Mail DPT (Digital)Integration).f. Has a call on Consultation Hold (® 3.1.22 Consultation Hold).• This feature stops when the busy extension user presses the following buttons during a conversation (®6.1.1 Fixed Buttons, ® 6.1.3 Flexible Buttons):– FLASH/RECALL button– HOLD button– TRANSFER button– CONF (Conference) button– DSS button– EFA button– Two-way Record button– Two-way Transfer button– One-touch Two-way Transfer button– Voice Mail (VM) Transfer button46 Feature Manual Document Version 2013-053.1.7 Call Monitor
