ScanGear (Scanner Driver) Error MessagesIf an error message for ScanGear (scanner driver) appears, check the error code and follow thecorresponding solution.Error Code Error Message Solution1410122151175176177Error in scanner.Turn off scanner and follow instructions in User's Guide.Scanner driver will be closed.• Make sure that your scanner orprinter and the computer are con-nected correctly.• Delete MP Drivers, then reinstallMP Drivers from the Setup CD-ROM or our website.For how to delete MP Drivers, seeDeleting the Unnecessary MPDrivers.• Your scanner or printer may bedamaged.Restart the computer, then recon-nect your scanner or printer. If thesame error message still appears,contact the service center.140 Printer is in use or an error has occurred. Check status.Scanner driver will be closed.• Wait for the device operation to fin-ish, then scan.145 Cannot communicate with scanner for these reasons:- Scanner is turned off.- Scanner is disconnected.(It is disconnected from LAN, if using on LAN.)Please check and try again.Scanner driver will be closed.• Make sure that your scanner orprinter is turned on.• Delete MP Drivers, then reinstallMP Drivers from the Setup CD-ROM or our website.For how to delete MP Drivers, seeDeleting the Unnecessary MPDrivers.• Make sure that the selected appli-cation source is correct. Refer tothe application's manual for de-tails.• Check the printer status.• With USB connection, check theconnection of the USB cable andreconnect as required.• With network connection, checkthe connection status and recon-nect as required.• With network connection, specifythe scanner to use with IJ NetworkScanner Selector EX.Refer to "Network Scan Settings"for the setting procedure.155 Cannot communicate with scanner.Cable may be disconnected or scanner may be turned off.Check status.Scanner driver will be closed.156 Cannot communicate with scanner for these reasons:- Scanner is turned off.- USB cable is disconnected.Please check and try again.Scanner driver will be closed.157 Cannot communicate with scanner for these reasons:- Scanner is turned off.- (If using Wired LAN connection) It is disconnected fromWired LAN.- (If using wireless LAN connection) Signal strength ispoor due to obstructions.- Network connection is prohibited by security software.- Different scanner on the network is selected.1157
