TroubleshootingFrequently Asked Questions• Cannot Find Machine on Network• Cannot Find Machine while Using Wireless LAN• Printing Does Not Start• Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear• An Error Occurs• Print Results Are Unsatisfactory• Message Appears• Cannot Install MP Drivers• Network Key Unknown• Paper Jams• Cannot Send a Fax• Cannot Receive a Fax, Cannot Print a Fax• List of Support Code for ErrorExamples of ProblemsPrinter Does Not Move• Power Does Not Come On• Machine Suddenly Cannot Be Used• Printing Does Not Start• Paper Jams• Scanning Problems (Windows)• Scanning Problems (Mac OS)• Cannot Print/Scan from Smartphone/Tablet• Cannot Print Using AirPrintCannot Set Correctly• Cannot Find Machine on Check Printer Settings Screen• Message Appears on Computer During Setup• Cannot Find Machine while Using Wireless LAN• Cannot Find Machine while Using Wired LAN• USB Connection Problems• Cannot Communicate with Machine via USB• Network Key Unknown• Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings• Administrator Password Set for Machine Unknown• Checking Network Information• Restoring to Factory Defaults• Cannot Install MP Drivers• Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)• Updating MP Drivers in Network Environment (Windows)1048
