Cannot Print/Scan from Smartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommunicate with the printer.Check the cause of your problem according to the connection method.Cannot Communicate with Printer over Wireless LANCannot Communicate with Printer while It Is in Direct ConnectionNote• For problems on printing with other connection methods or more on performing settings of eachconnection method:Using PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud PrintPrinting from an AirPrint-enabled Printer with iOS DeviceCannot Communicate with Printer over Wireless LANIf your smartphone/tablet cannot communicate with the printer, check the following.Check1 Make sure printer is turned on.Check2 Is icon displayed on touch screen?If the icon is not displayed, tap the icon on the upper right, and then select Activate wireless LAN on theChange LAN screen.If the icon is displayed, the printer is not connected to the wireless router.Check3 Are network settings of printer identical with those of wireless router?Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identicalwith those of the wireless router.To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer.To check the current network settings of the printer, print out the network setting information.Printing Network SettingsIf the network settings of the printer are not identical with those of the wireless router, match the networksettings of the printer to those of the wireless router.Check4 Are network settings of your smartphone/tablet identical with those of wirelessrouter?1099
