7-101Troubleshooting7When Any Print Defect AppearsIf there is no print defect (flaws, uneven print, or streaks) appearing on every sheet ofTest Chart 1, go on to perform "Printing Test Chart 2" (See p. 7-101).If you find any print defects (flaws, uneven print, or streaks) appearing on the sheets ofall the colors of Test Chart 1, and if all of those are at the same areas or their featuresare all the same, go on to perform "Printing Test Chart 2" (See p. 7-101).If you find any print defects (flaws, uneven print, or streaks) appearing only on thesheets of certain colors of Test Chart 1, and if all of those are at the same areas or theirfeatures are all the same, apply the following remedies.- If white streaks appear on Test Chart 1: Contact your local authorized Canon dealer.- If white streaks do not appear on Test Chart 1: Replace the drum cartridge of the colorin which the print defect (flaws, uneven print, or streaks) appeared. For details on theprocedure for replacing the drum cartridges, see "Storing Drum Cartridges," on p.6-44. If the print defect problem is not solved even after replacing the drum cartridge,contact your local authorized Canon dealer.Printing Test Chart 2Print Test Chart 2 when checking if the poor print quality is due to any problem inthe fixing unit. Print Test Chart 2 using the following procedure.NOTETest Chart 2 is printed on a sheet of Letter size paper. Load Letter size paper.1 Make sure that the printer is online.If the printer is not online, press [Online].2 Press [Utility].White streakFlawsUneven printUneven print- When problems (flaws, uneven prints, streaks) appear on the printed paperOnlineUtilityUTILITY MENUCONFIG.PAGE →
