7-67Troubleshooting7When You Cannot Obtain Appropriate Printout ResultsPaper curls.Cause 1 Paper is damp since the paper has been stored in unsuitable condition.Remedy Replace the paper with new one and print again. (See "Paper Requirements,"on p. 3-2)Cause 2 Paper is inappropriate.Remedy Replace the paper with one that can be used with this printer. (See "PaperRequirements," on p. 3-2)Cause 3 The paper is too thin.Remedy Set [Paper Type] to [Plain Paper L] in the printer driver.In order to specify the setting for [Paper Type], display the [Paper Source] sheet.Nothing is printed on the paper.Cause 1 Multiple sheets of paper were fed at a time.Remedy Align the paper stack in the paper cassette or multi-purpose tray properly andload it again. If you are using coated paper or labels, fan them thoroughly andload them again. (See "Loading Paper in the Paper Cassette," on p. 3-18,"Loading Paper in the Multi-purpose Tray," on p. 3-48)Cause 2 A problem has occurred inside the printer.Remedy 1 If is displayed in the display, turn the power OFF, wait for 10seconds or longer, and then turn the power ON again. This may clear themessage.Remedy 2 If the message does not disappear even after applying the Remedy 1, contactyour local authorized Canon dealer for servicing.Print Quality ProblemsNothing is printed on the paper, but the paper is filled with a certain color.Cause 1 The drum cartridge has been deteriorated or is damaged.Remedy See "When Any Print Defect Appears" (p. 7-80) and solve the problem.NOTEThe samples are provided in "Print Defect Samples" (See p. 7-103).
