Samsung OfficeServ ITP-5112L User Manual

Also see for DS 5000 Series: User guide User instruction User guide User manual Quick reference guide

Contents

25FORWARDING CALLSYou may forward your calls to another station, group of stations or an externaltelephone number. Program a destination for the type of forwarding you want asdetailed below. If you have FWD ALL, FWD BUSY and FWD NO ANSWER buttons,press one to turn that forward feature on. A steady red light reminds you what for-ward condition is activated.You can clear all call forward conditions set at your station by lifting the handsetand dialing 600.FORWARD ALL CALLSTo forward all your calls under any condition to another station:• Dial 601 plus the extension or group number.• Receive confirmation tone and hang up.NOTES:1. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin dialing.2. The station that receives a Forwarded All call can transfer the call to the for-warded station. This is useful when you are expecting an important call butyou do not wish to be disturbed by other calls.3. When a station user places his/her keyset in Forward All mode and he/shedoes not have a FORWARD ALL button, the TRANSFER button will light to in-dicate Forward All has been set and calls to this station have been transferredelsewhere.FORWARD BUSYTo forward calls to another station when you are on the phone:• Dial 602 plus the extension or group number.• Receive confirmation tone and hang up.NOTE: If the Hot Keypad feature has been turned off, you must first lift the handsetor press SPEAKER before you begin dialing.FORWARD NO ANSWERTo forward calls to another station when you do not answer:• Dial 603 plus the extension or group number.• Receive confirmation tone and hang up.NOTE: If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin dialing.HOLD and then the flashing button ORFinish the first call and hang up; the waiting call will ring.• Lift the handset or press the SEND button to answer.NOTE: Intercom calls will not go on Automatic Hold.CONFERENCE CALLSYou may conference up to five parties (you and four others) in any combination ofoutside lines and internal stations in any order.• While engaged in a conversation, press the CONF button and receive confer-ence tone.• Make another call, either intercom or outside, press the CONF button andreceive conference tone.• Make another call or press the CONF button to join all parties.• Repeat the last step until all parties are added.NOTE: When attempting to add another party to the conference and you are notable to reach the desired person, hang up. Simply press the CONF button again toreturn to your previous conversation.To drop a party from your conference call:• Press CONF and dial the extension or line number that is to be dropped.• Press CONF again to reestablish the conference.NOTE: To leave the conference, hang up. Control is passed to the next internal sta-tion. If there are no internal stations and you wish to leave outside lines connect-ed together in a trunk to trunk conference, press the CONF button plus the CALLbutton that the call appears on or follow the instructions to drop a party and useyour extension number. When they hang up, the lines will release automatically.Press CONF to rejoin a trunk to trunk conference.CONFERENCE SPLITTINGIf you are the controlling party of a conference and your keyset has the Auto Holdfeature turned on (See Customizing Your Keyset) and all of the outside lines involvedin the conference appear as buttons on your keyset, you can split the conferenceinto separate calls as follows:• Press any one of the outside line buttons. That outside line will remain steadygreen to indicate you are still connected to it. All other outside lines in theconference will be placed on system hold at your keyset. All intercom callersin the conference will be disconnected. You may now speak with each callerprivately and transfer them as usual or reestablish another conference.24