Samsung OfficeServ ITP-5112L User Manual

Also see for DS 5000 Series: User guide User instruction User guide User manual Quick reference guide

Contents

23CALL PROCESSINGSYSTEM HOLDWhen you are connected to any call, press HOLD.The call will flash at the keyset. Ifthis call appears on a line button at other keysets, it will flash at those keysets also.• To take the caller off hold, press that button and the flashing LED will gosteady again. Resume the conversation—OR—press the HOLD button. Theflashing LED will go steady again and you will be connected to the call again.Resume the conversation.NOTE: While on a call, pressing a line button, route button or flashing CALL buttonwill automatically put your first call on hold and connect you to the new call. SeeAutomatic Hold under Customizing Your Keyset.EXCLUSIVE HOLDTo place an outside call on hold at your phone so that other users cannot get it:• Press the HOLD button twice. The call will flash on your keyset and this linewill show a steady indication on other keysets.• To retrieve the call, press the flashing line button or press the HOLD button athird time.NOTE: Intercom calls will always be placed on exclusive hold.REMOTE HOLDWhen you wish to place a call on hold at another station.• Press TRANSFER and dial the station number (or press the appropriate DSSbutton)• Press the HOLD button. This will place the call on system hold on an availableCALL button or Line button at the remote station and return you to dial tone.NOTES:1. If the destination station does not have any free CALL buttons or line buttonsyou will hear No More Calls tone and must return to the other party by press-ing the TRANSFER button (or the RETURN soft key in the display).2. Intercom calls cannot be put on remote hold.222. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before dialing.AUTO CAMP-ONWhen you want to automatically camp on to a busy station without pressing thecamp on button every time you call a busy station, you can set your phone for autocamp-on.• With the handset on-hook, press TRANSFER and then dial 110.• Dial 081 to turn ON auto camp-on or 080 to turn it OFF.• Press TRANSFER to store your selection.From the LCD:• Press the MENU button.• Scroll to CONFIG option and press ENTER.• Scroll to STATION ON/OFF and press ENTER—OR—you may dial 0 andimmediately enter the option.• Scroll to AUTO CAMPON option. Press ENTER to change status.• Press CANCEL to return to main configuration screen—OR—press END toreturn to idle screen.CALLING YOUR SYSTEM OPERATOR• Dial 0 and press SEND button to call your system operator or group of opera-tors.• If you want to call a specific operator, dial that person’s extension number.NOTE: If the Hot keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin dialing.