RECALL DIAL TONEHookflash and then dial 18 to disconnect your outside call and receive telephonecompany dial tone for a new call.BUSY LINE QUEUING WITHCALLBACKIf you receive a busy signal when you select an outside line:• While on that call, hookflash, receive transfer tone and dial 44.• When the line becomes free, the system will call you back.• Lift the handset, receive dial tone and dial the telephone number or thespeed dial number again.NOTE: A callback will be canceled if it is not answered within 30 seconds.54OUTSIDE CALLSMAKING AN OUTSIDE CALL• Lift the handset and receive internal dial tone.• Dial a C.O. line or line group access code.• Receive outside dial tone and then dial the telephone number.• Finish the call by replacing the handset.If your system is programmed to require an authorization code before making acall:• Dial and a valid code. You will hear confirmation tone, followed by dialtone.• Select a C.O. line.If your system is programmed to require an account code before making a call:• Dial 47 and a valid code.• Hookflash and receive transfer tone. Select a C.O. line.For more information see your system administrator.ANSWERING AN OUTSIDE CALL• Lift the handset. You are automatically connected to the ringing call.• Finish the call by replacing the handset.UNIVERSAL ANSWEROutside lines may be programmed to ring a general alerting device. To answercalls ringing this device, dial 67. This device can operate in any system ring mode.SENDING A FLASHWhile you are on an outside call, hookflash, receive transfer tone and dial 49 tosend a flash to the telephone company. This may be required for some custom call-ing features or CENTREX lines.Note: Flash is not available on an ISDN circuit.