Samsung OfficeServ ITP-5112L User Manual

Also see for DS 5000 Series: User guide User instruction User guide User manual Quick reference guide

Contents

To transfer all calls to the Secretary:• Press the DIVERT button while the phone is idle.The LED will be lit and all callswill ring the secretary.The secretary can call the BOSS in the DIVERT mode but all other users will ringthe secretary (the secretary can override the boss’ DIVERT).GROUP LISTENINGWhen you are engaged on a call and you are using the handset, you may wantother people to hear the distant party’s voice over the speaker:• Press the LISTEN button to turn on the speaker.The microphone is not in use,so the distant party does not hear other parties present in your office.• Press LISTEN again to turn the speaker off and resume private conversation.• Repeat if necessary.NOTE: Depending on speaker volume and the acoustics of your office, it may beadvisable to turn the group listening feature off before hanging up. This will elim-inate a momentary squeal.ACCOUNT CODESWhen enabled, your system allows calls to be charged to different accounts. Youcan enter account codes either by dialing the full code, by entering an accountcode “bin number”, or by pressing your ACC key if one is assigned. Bin numbers area 3 digit short code that will automatically insert the appropriate account code.Account codes may be a maximum of 12 digits (# may be used); if the accountcode is to be less than 12 characters you may end the code by pressing or theright soft key. The type of code used is determined by your telephone systemadministrator. Codes can be entered before or during a call as follows:To enter an account code before placing the call:• Press your ACC key or dial 47.• Dial the account code or bin number.• You will receive a confirmation tone and display.• When prompted dial a trunk or trunk group (i.e. 9) and the telephone numberto call.To enter an account code by interrupting the conversation:• While on an outside call press the ACC key or press TRANSFER followed by 47.• Dial the account number or bin number (if you are entering an account codeyou will need to press your ACC key or right soft key to finalize the entry)NOTE: If you make an error simply repeat the procedure with the correct code.Only the most recent account code dialed will be recorded.35ANSWERING THE DOOR PHONEWhen you are programmed to receive calls from a door phone:• You will receive three short rings repeated.• Lift the handset or press SEND button. You are connected to the door phone.• If an electric door lock release is installed, dial 13 to unlock the door.CALLING THE DOOR PHONE/ROOM MONITORYou may call the door phone and listen to what may be happening outside or inanother room.• Dial the extension number of the door phone.• You will be connected to the door phone and you can listen or have a con-versation.• If an electric door lock release is installed, dial 13 to unlock the door.NOTE: If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button.EXECUTIVE/SECRETARY HOT LINEIf programmed, an executive and a secretary can have a hot line between them.When the executive station is in the DND mode, all of its calls will ring the secre-tary station. If the secretary does not answer, the caller will go to the secretary’svoicemail box if setup.• Either person can press the BOSS button to make a voice call to the other sta-tion.• Using the hot line will override DND at the other station. This button will lightred when the other station is in use.To transfer a call to a Boss in DND:• Press the TRANSFER button followed by the BOSS button.• Wait for the BOSS to answer, then announce the call and hang up to completethe transfer OR• Hang up to complete a blind transfer after pressing the BOSS button.EXECUTIVE DIVERTWhen the executive station is in the DIVERT mode all of his/her calls will ring thesecretary station.• Press the DIVERT button to pass a call while ringing.34