Cannot print over a networkCannot print over a networkCannot connect the printer to the network ..................................................................................................... 642Cannot print over a TCP/IP network ............................................................................................................... 642Cannot print over a Bonjour network .............................................................................................................. 642Cannot connect the printer to the networkCannot connect the printer to the networkCause Corrective ActionThe Ethernet cableis not connectedcorrectly to theprinter's Ethernetport.1. Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printeron. For instructions on connecting the cable, refer to the Setup Guide.2. Make sure the Link indicator is lit.The top indicator is lit in green and the bottom indicator is lit in orange when the printer is connected via1000Base-T.The top indicator is lit in green when the printer is connected via 100Base-TX.The bottom indicator is lit in orange when the printer is connected via 10Base-T.If the Link indicator is not lit, check the following points.• Make sure the connection point is on.• Make sure the end of the Ethernet cable is connected correctly.Insert the Ethernet cable until it clicks and locks in place.• Make sure there is no problem with the Ethernet cable.If there is any problem, replace the Ethernet cable.• Check the communication mode with the connection point.Although the printer normally detects the communication mode and transmission rate of the communi-cation point automatically (in auto negotiation mode), sometimes the communication point settingscannot be detected. In this case, configure the connection method manually, specifying the communi-cation mode in use.(See "Configuring the Communication Mode Manually.") ➔ P.495Cannot print over a TCP/IP networkCannot print over a TCP/IP networkCause Corrective ActionThe printer's IP address is not config-ured correctly.Make sure the printer's IP address is configured correctly.(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") ➔ P.497(See "Configuring the IP Address Using the Printer Control Panel.") ➔ P.486The printer's TCP/IP network settingsare not configured correctly.Make sure the printer's TCP/IP network settings are configured correctly.(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.") ➔ P.490The computer you are trying to printfrom is not configured correctly.Make sure the computer's TCP/IP network settings are configured correctly.(See "Configuring the Printer Driver Destination (Windows).") ➔ P.489(See "Configuring the Destination in TCP/IP Networks (Mac OS).") ➔ P.493Cannot print over a Bonjour networkCannot print over a Bonjour networkCause Corrective ActionThe computer you are trying toprint from is not configured cor-rectly.Make sure the computer is configured correctly.(See "Configuring the Destination for Bonjour Network (Mac OS).") ➔ P.493The computer and printer are noton the same network.Due to the nature of Bonjour, you cannot print if the printer is on another network behind a rout-er. Make sure the computer and printer are on the same network. For information about net-work settings, ask your network administrator.Cannot connect the printer to the network iPF850User's GuideTroubleshooting Cannot print over a network642
