1.8.3 Call MonitorDescriptionAllows an extension user to listen to a busy extension user’s existing conversation. The user can hear theconversation, but the user’s voice is not heard. If desired, interrupting the call to establish a three-partyconference call is available.Conditions• COS programming determines extension users who can use this feature.• This feature is available only when the busy extension is in a conversation with another extension or outsideparty.• This feature does not work when the busy extension is in one of the following conditions:a. Executive Busy Override Deny (® 1.8.2 Executive Busy Override) or Data Line Security (®1.11.5 Data Line Security) has been set.b. While receiving OHCA (® 1.8.4.3 Off-hook Call Announcement (OHCA)) or Whisper OHCA (®1.8.4.4 Whisper OHCA).c. During a Conference call (® 1.14.1 Conference Features).d. During a doorphone call (® 1.17.1 Doorphone Call).e. While Live Call Screening (LCS) or Two-way Record is activated (® 1.24.3 Voice Mail DPT (Digital)Integration).f. During Consultation Hold.• This feature stops when the busy extension user presses the following buttons during a conversation (®1.20.1 Fixed Buttons and 1.20.2 Flexible Buttons):– FLASH/RECALL button– HOLD button– TRANSFER button– CONF (Conference) button– DSS button– EFA button– Two-way Record button– Two-way Transfer button– One-touch Two-way Transfer button– Voice Mail (VM) Transfer buttonPC Programming Manual References4.10 [2-6-3] Numbering Plan—B/NA DND Call Feature— Call Monitor4.11 [2-7-1] Class of Service—COS Settings—Extension Feature— Call Monitor6.1 [4-1-1] Wired Extension—Extension Settings→Option 2— Data Mode→Option 3— Executive Override Deny6.10 [4-2-1] Portable Station—Extension Settings—Option 3— Executive Override DenyPT Programming Manual ReferencesNoneFeature Guide 1231.8.3 Call Monitor
