Canon imagePRESS C7000VP Series Trouble Shooting Information

Also see for imagePRESS C7000VP Series: Brochure & specs Installation manual Service guide Customer expectation document Customer expectation document

Contents

Canon imagePRESS C7000VP Series Trouble Shooting Information Manual pdf 5 page image

Trouble Shooting Information for C7000VP seriesPage 5 Rev. 2.02010/09/171 Error Code1.1 E000-0102 DescriptionSince the fixing belt did not separate from the fixing roller during warm-up rotation afterpower-on, the error code ‘E000-0102’ was indicated.- E000-0102 can be displayed when the fixing roller main thermistor detection temperaturedoes not reach 10 deg. C within 100 sec during warm-up.Note:When E000/E001/E002/E003/E004/E013/E717/E719 has been indicated, take the appropriateremedial action, and turn the main power switch ON; then execute the following service mode:COPIER > Function > CLEAR > ERR. After this, turn the main power switch OFF/ON to clearthe error code. At this time, be sure to switch on the pick-up/delivery option before the mainpower of this machine. Otherwise, this machine will fail to recognize the option. CauseSince the roller fixing spring [B], which retains the end of the fixing belt [A], contacted to thescrew [C], and thereby was deformed, the fixing belt failed to separate from the fixing roller [D].This caused the fixing belt to deprive temperature of the fixing roller, as a result the fixing rollerfailed to reach the appropriate temperature within the specified period of time, resulting in theerror code. Field Remedy1. Check to see if the roller fixed spring [B] (rear) has been deformed; if so, replace it.2. If the spring has not been deformed, move the fixing belt up and down while pushing itslightly toward the rear, and then check to see if the roller fixed spring contacts thescrew [C].3. If the spring contacts the screw, change its type from double sems screw M4x8 toM4x6.Reference:The following are the starting serial numbers having the double sems screw M4x6.UL (Sub station) KTM00460/ KTZ00003/ CWR00003EU/O (Sub station) KTQ00429/ KUF00004CN (Sub station) KTT00031/ KUJ00001FC6-2048 Roller Fixed SpringXB2-8400-609 Screw, W/Washer, M4x6