Dec 2 2014Troubleshooting GuideimagePRESS C800 Series

Canon imagePRESS C800 Series Troubleshooting Manual

paper types

symbols used in this manual

keys and buttons used in this manual

important safety instructions

provide adequate installation space

power supply

maintenance and inspections

parts and their functions

back view

internal view

control panel (upright control panel-d)

status monitor/cancel screen

how to turn on the main power

loading paper

paper drawer

registering paper types in the paper database

loading paper into the paper drawer

selecting paper types from the paper database

cleaning and maintenance

cleaning the feeder

automatic feeder cleaning

cleaning the touch panel display

inspection of the breaker

recommended paper

troubleshooting

when an error message is displayed

contacting your local authorized canon dealer

if memory becomes full

specifications

send function

network environment

imagePRESS C800 Series

additional information

mise sous tension de la machine

chargement du papier

papier recommand

einlegen von papier

alimentazione elettrica

vista anteriore

vista posteriore

caricamento della carta

risoluzione dei problemi

instrucciones importantes de seguridad

vista frontal

vista posterior

vista interior

copyrights and trademarks

I. Product Overview and Configuration

B. Configuration

II. Hardware Accessory Options

E. POD Deck Lite-B1

I. Two-Knife Booklet Trimmer-A1

N. Professional Puncher-B1 with Integration Unit-C1

III. Third Party Finishers and Accessories

IV. System Features and Options

PRISMAsync Controller

B. PRISMAsync Software Options

Page Programming-B1

C. Universal Send and Fax Options

D. Document Storage Capabilities

Memory Media Storage

Canon imagePRESS C800/C700 Service Guide October

Network Security

Data Management and Security

G. Accessibility Options

V. Software Solutions

B. Canon Mobile Printing

E. Océ PRISMAaccess

VI. Dealer Sales/Service Authorization

Learning Path for imageRUNNER ADVANCE C9000 PRO Series Certified Service Technicians

Learning Path for imagePRESS C7000VP Series Certified Service Technicians

Learning Path for Systems Engineers

C. Who Should Attend

F. Training Facilities

VIII. Servicing Notes

B. Hardware Configuration Chart

C. Installation Weight & Dimensions

D. Installation Space Requirements

E. Estimated Installation Times

F. Recommended System Engineer Requirements

G. Remote Serviceability

Content Delivery System

Remote Operator's Software Kit

I. Firmware Upgrade

PRISMAsync Controller Firmware

imagePRESS Firmware Upgrades Using the Service Support Tool

J. LMS (License Management System)

M. Hard Disk Drive Handling

N. Special Tools, Solvents & Oils

O. Solvents and Oils

P. Consumables

Q. Consumable Parts

R. Main Unit Fixing Assembly

S. Periodically Replaced Parts

T. Periodic Maintenance

U. Soft Counter

V. MEAP Counter

IX. Suggested End-User Customer Service Offerings

C. Limited Warranty Support

Flat-Rate Program

Warranty Parts for Repair

e-Tag

Online Limited Warranty Credit Inquiry

D. Service Parts Availability

E. Parts Support Program for imagePRESS Server

X. Product Technical Support Offerings

B. Canon USA Support Offerings

NAVI

Internet Support

XI. Appendix

B. Specifications

C. Canon imagePRESS C800/C700 Series Limited Warranty

D. List of Tables

E. List of Figures

operation guide

Disclaimers

Trademarks

Notes for the reader

Installation precautions

Handling precautions

Information in this operation guide

system

Chapter 2 output

concept

Paper module Bulk paper module

paper input

bulk paper module

Inserter

automatic document feeder

special feeder

Finishing and delivery

Professional stacker / stapler

stapler

Professional puncher

Folder

Output tray

Chapter 3 jobs

scan

make a copy

Plan the jobs

Set up your print production preferences

Workflow profiles

Select a workflow profile

Select an accounting mode

Change or disable the warning time

Change the system language

Use of shorter job names

Adjust the readability of the control panel

Use the remote monitor

Transaction printing

Print in transaction printing mode

Use the DocBox

Change a DocBox job

Combine DocBox jobs

Lock DocBox job settings

Print DocBox jobs

Load and assign media

Assign media to a paper tray

Manage the jobs in the queue

View the jobs in the queues

Bundle jobs

Add extra sheets to a job

Change job settings

Use page programming

Print a waiting job

Print a scheduled job immediately

Move a scheduled job to the list of waiting jobs

Reprint a job

Send a job to another printer

Remove print jobs

Chapter 5 Print the jobs

Proofing

Make a proof

Print a job ticket

Keep the system printing

Schedule

Load media for the scheduled jobs

Check the filling level of the toner cartridge

Check the filling level of the staple cartridge

Check the filling level of the waste toner container

Handle media

Canon imagePRESS C800 Series Troubleshooting Manual

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